Manager, Talent
Manager, Talent, Pandora NAM
As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.
Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.
About the Team:
The Talent team is responsible for designing and enabling intentional development experiences across the associate lifecycle. Our work focuses on building readiness, accelerating growth, and strengthening leadership capability at every level of the organization
We operate as an integrated talent system, partnering closely with field leaders and cross-functional teams to ensure development is practical, inclusive, and aligned to business priorities. Our goal is to create clear pathways for growth, support strong leadership pipelines, and ensure every development investment delivers meaningful impact for our people and the business.
Your Role as a Manager, Talent
The Manager, Talent is responsible for owning and governing the portfolio of talent development experiences that support leadership growth across the North American organization. This role ensures development efforts are aligned, equitable, scalable, and clearly connected across roles and career stages.
The Talent Manager partners closely with the Director, Talent to turn talent strategy into a clear, connected development approach, and works in collaboration with Talent Specialists who design and deliver programs. This role focuses on clarity, consistency, and outcomes.
Key responsibilities include:
- Own the portfolio of leadership and talent development initiatives, ensuring each has a clear purpose, audience, and intended outcome
- Establish and maintain standards and guardrails to ensure consistency, quality, and alignment across development experiences
- Govern development across the associate lifecycle, ensuring clear progression, intentional handoffs, and minimal duplication
- Lead portfolio prioritization, balancing business needs, talent impact, and field capacity
- Embed inclusion and equity into the design, selection, and evaluation of development opportunities
- Provide strategic oversight for learning and development experiences delivered across in-person, virtual, and digital formats, ensuring alignment to talent priorities and business needs
- Own and evolve Pandora’s culture and Employee Value Proposition (EVP), ensuring they are clearly defined and embedded across talent and leadership experiences
- Own and guide the Inclusion & Belonging (I&B) Council, setting direction and priorities to ensure inclusion and equity are embedded across talent practices, development experiences, and leadership expectations.
- Partner cross-functionally (HR, Operations, Sales, Global Talent) to align development priorities and expectations
- Use data, feedback, and insight to continuously assess and improve development effectiveness
- Support succession thinking and bench development by ensuring development experiences align to future capability needs
Craft your career with us if you have :
- 5+ years of experience in talent development, learning, or leadership development
- Experience owning or governing development programs across multiple role levels
- Strong understanding of leadership development, capability building, and talent progression
- Experience partnering across functions and influencing without direct authority
- Experience embedding inclusion and equity into development practices
- Experience working in complex or field-based organizations preferred
- Strategic and systems thinking
- Strong communication and facilitation skills
- Ability to set standards and make prioritization decisions
- Data-informed decision making
- Strong collaboration and relationship-building skills
- Comfort operating in ambiguity
Our Benefits:
- We Dare! We offer robust compensation package including base and bonus, a 401K plan to help you secure your financial future
- We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts!
- We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement and more
- We Deliver! PTO Package including: Vacation, Personal, Sick, Celebration days and Paid Holidays
New York Salary: $130,000 - $160,000 commensurate with experience
About Pandora:
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025. .
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.
About Pandora NAM:
The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.
Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.
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