Director of services

Buffalo, NY. WNY Independent Living, Inc. Director of Independent Living Services.

FT. Benefits. $70,000- $75,000/Year.

Closing Date: November 12, 2025

DESCRIPTION:

This position is responsible for the supervision of the various specialists within the department, overseeing billing activity, monitoring outcomes, developing programming, identifying consumer trends and addressing advocacy issues.

SPECIFIC DUTIES & RESPONSIBILITES:

Responsible for the supervision of identified programs, including: a. Monitoring the progress of programs. b. Evaluating the impact of the programs. c. Achieve and report the progress of program goals to appropriate funding sources. Supervise program and administrative staff according to WNYIL policies, procedures, and practices, including: a. Recruitment b. Hiring c. Evaluation of staff d. Termination of staff Request the acquisition of budgeted goods and services necessary for the operation of programs. Monitor consumers service records to ensure that consumer data and reporting of services are complete and correct. Coordinate and ensure accuracy of the preparation of monthly, quarterly and annual reports. Identify consumer trends and potential systemic advocacy issues.

EDUCATION & TRAINING:

Bachelors Degree and at least four years (4) of relevant experience delivering vocational services to individuals with disabilities. OR A Masters Degree in Rehabilitation Counseling and at least two years (2) of relevant experience delivering vocational services to individuals with disabilities.

KNOWLEDGE AND EXPERIENCE (If required):

Experience working with individuals with disabilities is preferred. Professional and life experience may be considered in lieu of, full or part of academic credentials.

SKILLS & ABILITIES:

Must have reliable transportation and the ability to travel independently. Must have prior supervisory experience. Must have intermediate knowledge of computers including the use of excel spreadsheets, databases, word processing, and networks. Perform in a professional, conscientious, and efficient manner for the purpose of ensuring a better quality of life for people with disabilities. Must complete NYS CASE Trainings within the first 12 months of employment. Excellent written and verbal communication skills, good organization and analytical skills. Multi-tasking and time management with the ability to prioritize tasks correctly are essential for this position.

SUBMIT RESUME AND COVER LETTER BY MAIL OR EMAIL TO:

Human Resources Dept. WNY Independent Living, Inc. 3108 Main St. Buffalo, NY 14214 Email: [email protected]