General Manager

Pmac's Hospitality is hiring leaders!
Our group was founded by a busboy - our motto is we promote from within.
For the right chefs, managers, and beverage professionals, we offer sweat equity and real ownership opportunities.

Overview:
Are you a dynamic and energetic leader with a passion for hospitality? Do you thrive in fast-paced environments and enjoy leading a team to deliver exceptional guest experiences? We are seeking a Bar & Restaurant Manager for a Popular High-volume Times Square establishment who is a natural people person, able to motivate and inspire staff, and committed to maintaining high standards of service and guest relations. As the Team Leader, you will be the heart of our front-of-house operations, ensuring our restaurant runs smoothly and our guests have a memorable dining experience.

Key Responsibilities:

• Team Leadership & Staff Management : Lead, motivate, and manage front-of-house staff, fostering a positive, high-energy, and collaborative work environment.
• Guest Experience : Maintain a warm, welcoming atmosphere, ensuring that every guest feels valued and receives exceptional service. Resolve guest concerns quickly and professionally.
• Event & Reservation Management : Oversee event bookings, coordinating details with clients to ensure seamless execution. Manage reservation systems and ensure optimal seating arrangements.
• Staffing & Scheduling : Hire, onboard, and train new staff. Create weekly schedules that balance operational needs and employee availability.
• Payroll & Administrative Duties : Submit weekly payroll and ensure all staff hours are accurate. Handle day-to-day administrative tasks related to staffing and operations.
• High Standards of Service : Ensure consistent service quality, enforce restaurant policies, and maintain the highest standards of food and beverage service.
• Special Events & Holidays : Be available for special events, holidays, and busy shifts, ensuring the restaurant operates smoothly during peak times.

Ideal Candidate:

• High Energy & Personable : You’re outgoing, approachable, and always ready to lead by example. A true team player who can engage with staff and guests alike.
• Exceptional Leadership : You inspire and lead by example, offering guidance and motivation to your team while maintaining a strong presence on the floor.
• Excellent Communication Skills : You are clear, direct, and empathetic in communication, both with guests and staff.
• Hospitality & Service Excellence : You have a strong commitment to delivering top-notch service and creating genuine connections with guests.
• Adaptability & Flexibility : You thrive in dynamic environments and can quickly adjust to changing needs, particularly during peak hours and events.
• Attention to Detail : You ensure no task is left undone, whether it’s making sure every guest is happy, processing payroll, or coordinating an event.
• Weekend Availability : Required to work weekends, holidays, and special events, with a flexible schedule to meet the needs of the restaurant.

Qualifications:

• Minimum of 3 years in a management or supervisory role in a restaurant or hospitality setting.
• Strong experience with social media marketing, event planning, reservation management, and scheduling.
• Knowledge of restaurant operations, service standards, and industry best practices.
• Proficient with payroll systems and scheduling software.
• Ability to work nights, weekends, and holidays as required.
• Strong organizational and multitasking abilities.

Why Join Us?

• Fun & Dynamic Environment : Work in a fast-paced, exciting restaurant where no two days are the same.
• Collaborative Team : Join a supportive and high-energy team that values teamwork, mutual respect, and positive morale.
• Career Growth : Opportunity to grow within a thriving company with room for advancement.
• Flexible Schedule : Enjoy a flexible work-life balance while working in a team-oriented atmosphere.

How to Apply:
If you’re ready to join a dynamic team and take your hospitality career to the next level, we want to hear from you! Please send your resume and a brief cover letter highlighting your leadership experience and passion for hospitality to [email protected].