Customer Service Associate
Kforce has a client that is seeking a Customer Service Associate in New York, NY. Overview: Are you passionate about delivering exceptional customer experiences? Do you thrive in a polished, professional environment where attention to detail and teamwork are key? Join our dynamic Customer Service team in the heart of Midtown Manhattan and become part of a legacy of excellence. As a Customer Service Associate, you will be the welcoming face for watch owners seeking after-sales service. In this role, you will work closely with expert watchmakers and service professionals to ensure every customer interaction is seamless, informative, and memorable. Duties:
- Customer Service Associate will greet and assist customers with professionalism and warmth
- Guide clients through the repair and service process with clarity and care
- Handle luxury timepieces with precision and respect
- Manage service documentation, data entry, and administrative tasks
- Collaborate with internal teams to ensure timely and high-quality service delivery
- As a Customer Service Associate, you will maintain awareness of service policies across modern, classic, vintage, and restoration categories
- Support back-office operations and contribute to team goals
- High School diploma required; College preferred
- Minimum 1 year of related experience
- Strong communication and interpersonal skills
- A keen eye for detail and a polished, professional demeanor
- Comfort with Microsoft Office and ERP systems
- A team-first attitude and willingness to learn
- Ability to multitask and manage time effectively
- Comprehensive health and wellness benefits
- Generous paid time off and holiday schedule
- Retirement savings plan with company match
- Opportunities for professional development and training
- Discretionary annual bonus
- A supportive, inclusive, and high-performing team culture
Recommended Jobs
Customer Support
Job Description IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR SUBMIT PROOF OF BEING ON CLERICAL ASSOCIATE EXAM LIST #3120 (UNDER BRIDGE EXAM #397…
Senior Python Developer
We are working with an expanding Hedge Fund/Asset Management firm that is building out there technology team from scratch. The team is developing application across front, middle and back office and a…
Endocrinology - Physician - Long Island, NY
Description The Mount Sinai Health System is currently seeking a full-time Endocrinologist to join its practices in Nassau County, NY! The facilities in Manhasset and Hewlett are state-of-the-a…
Licensed Beauty Advisor
Sephora is seeking a Licensed Beauty Advisor in New York City. This part-time position involves providing beauty services, educating clients on trends and products, and maintaining high standards of s…
Full Time Internal Medicine Job Rochester, NY
Medical clinic in the Finger Lakes region of NY is on the hunt of an exceptional IM provider who wants to make a difference in the community and enjoy life the right way! Be part of a team where passi…
Senior Customer Success Manager
About the role We are looking for an ambitious and experienced Senior Customer Success Manager. In this role, you are part of a fast-growing Customer Success team and build strong relationships with…
Ophthalmologist - General/Comprehensive
Job Description Job Description Exciting opportunity for a trained, licensed, board certified/eligible Anterior Segment (Glaucoma preferred) Ophthalmologist to join our team in a thriving commu…
General Education Teacher
Job Description Job Description Position: General Education Teacher Location: Sisulu-Walker Charter School of Harlem 71 Convent Avenue, New York NY 10027 Reports to: Principal FLS…
Senior Product Manager - Campaign Manager
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…
Nurse Practitioner NP / Physician Assistant PA
Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees. Join our team of talented professionals who provide health care servi…