Equipment Repair Technician

Sanico Inc.
Syracuse, NY

Sanico, Inc. is a family-owned and operated wholesale distributor of janitorial supplies and equipment, serving the Syracuse, NY area. As a growing company, Sanico offers a supportive team environment and opportunities for professional development. The Equipment Repair Technician plays a vital role in ensuring customer satisfaction by diagnosing and repairing a variety of floor care equipment, both in the field and at our in-house service shop. This position is ideal for individuals who are mechanically inclined, enjoy hands-on work, and are looking to build a long-term career with a reputable company.

Responsibilities

  • Diagnose and repair customer floor equipment, including auto-scrubbers (walk-behind and ride-on), vacuums, extractors, and related machinery.
  • Respond promptly and professionally to customer service calls, managing time efficiently between field and shop assignments.
  • Communicate effectively with other Equipment Repair Technicians and branch staff to coordinate repairs and share technical knowledge.
  • Utilize the company ERP system to create quotes, enter orders, and ensure accurate billing of labor hours.
  • Assist, on occasion, with the installation of towel, tissue, hand soap dispensers, or chemical dispensing systems at customer sites as directed.
  • Maintain a clean and organized work environment, both in the field and at the service shop.

Qualifications

  • Experience with small engine repair, machine maintenance, electrical systems, and batteries.
  • Strong mechanical aptitude and problem-solving skills.
  • Ability to learn and use company software systems for quoting and order entry.
  • Effective communication and teamwork skills.
  • Organizational skills and the ability to manage time independently.
  • Willingness to work both in the field at customer locations and in the in-house service shop.

Compensation

$19.50–$23.00 per hour

Posted 2026-02-07

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