Equipment Repair Technician
Sanico, Inc. is a family-owned and operated wholesale distributor of janitorial supplies and equipment, serving the Syracuse, NY area. As a growing company, Sanico offers a supportive team environment and opportunities for professional development. The Equipment Repair Technician plays a vital role in ensuring customer satisfaction by diagnosing and repairing a variety of floor care equipment, both in the field and at our in-house service shop. This position is ideal for individuals who are mechanically inclined, enjoy hands-on work, and are looking to build a long-term career with a reputable company.
Responsibilities
- Diagnose and repair customer floor equipment, including auto-scrubbers (walk-behind and ride-on), vacuums, extractors, and related machinery.
- Respond promptly and professionally to customer service calls, managing time efficiently between field and shop assignments.
- Communicate effectively with other Equipment Repair Technicians and branch staff to coordinate repairs and share technical knowledge.
- Utilize the company ERP system to create quotes, enter orders, and ensure accurate billing of labor hours.
- Assist, on occasion, with the installation of towel, tissue, hand soap dispensers, or chemical dispensing systems at customer sites as directed.
- Maintain a clean and organized work environment, both in the field and at the service shop.
Qualifications
- Experience with small engine repair, machine maintenance, electrical systems, and batteries.
- Strong mechanical aptitude and problem-solving skills.
- Ability to learn and use company software systems for quoting and order entry.
- Effective communication and teamwork skills.
- Organizational skills and the ability to manage time independently.
- Willingness to work both in the field at customer locations and in the in-house service shop.
Compensation
$19.50–$23.00 per hour
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