Housing Coord-Entitlement Spec-

JOB SUMMARY:

In the Transitional Residence for individuals experiencing homelessness the Housing Coordinator promotes the
attainment of resident permanent housing goals by ongoing assessment of resident housing needs and preferences and
the development of housing opportunities in the community. They assist residents with obtaining and keeping any
entitlements for which they are eligible and managing their money to facilitate attainment of residents housing goals.

ESSENTIAL TASKS: To perform this job successfully an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

1. Develop and maintain relationships with housing providers and the Veterans Administration.
2. Develop and maintain community resources guides for each of the five boroughs.
3. Find suitable permanent housing in the community.
4. Serve as a liaison between the residence and landlords regarding move-in schedules leases rent and utility issues;
5. Collaborate with case management staff to understand the specific housing needs and preferences of residents and
act accordingly when searching for housing options.
6. Serve as liaison to the Veterans Administration to identify housing for residents that qualify for VA housing.
7. Participate in ongoing reviews of existing linkages for their adequacy and seek to extend the programs and ICLs
linkages as part of Continuous Quality Improvement.
8. Document efforts to locate and secure housing for residents.
9. Assist in the orientation of new personnel when requested.
10. Maintain up-to-date accurate individual paper and electronic case records as directed by the Program Director..
11. Comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis.
12. Attend regularly scheduled clinical meetings staff meetings and supervision as well as in-service training and
development activities.
13. Review the staff communications log and make entries concerning essential elements of information designated by
program management.
14. Obtain and maintain CPR and First Aid certifications.
15. May have on-call responsibilities.
16. Comply and promote compliance with all applicable laws regulations and agency policies helping to strengthen and
maintain an ethical organizational culture.
17. Immediately report serious incidents allegations of abuse incidents or sensitive situations and completes incident
reports in accordance with agency policy.
18. Perform other job-related duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Effective problem-solving skills
• Effective interpersonal skills
• Ability to work with diverse individuals
• Ability to work as a member of a team
• Ability to make reasonable and sound evaluative judgments
• Ability to create and compose written materials
• Ability to effectively and efficiently respond to questions from persons served
• Ability to read and understand lease rental and utility agreements
• Ability to present information to persons served and other employees
• Ability to speak Spanish preferred

MINIMUM EDUCATION AND EXPERIENCE QUALIFICATIONS:

Bachelors degree plus two years experience providing case management or housing services or other relevant human
service experience or bachelors degree that required a one-year practicum working directly with individuals with mental
disabilities (e.g. BSW) and one year above experience. Or an associates degree in a health or human services
field (see above fields) and three years of direct care experience or a high school diploma/GED and four years
of experience in providing direct services to individuals with mental disabilities (i.e. persons properly
diagnosed as suffering from mental illness mental retardation alcoholism or substance abuse) or to
homeless individuals. NYS Drivers license a plus. Veteran preferred for Veterans Shelter positions.