Legal Claims Handler -Professional Lines

Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into the following North American Claims office: Parsippany, New Jersey or New York World Trade Center.

Zurich is currently looking for a Legal Claims Professional for our Professional Programs group.

The Claims professional will under limited supervision handle Professional Liability claims of moderate to high complexity. The ideal candidate will have experience reviewing complaints and all other legal pleadings and discovery, arbitration demands, coverage analysis, determining exposure and setting appropriate reserves. They will resolve claims according to Best Practices and within authority limits and will regularly communicate with customers and brokers and will be dedicated to handle claims for specific programs.

Additional responsibilities include:

• Analyze coverage; Draft and issue clear, timely coverage determinations.
• Investigate liability and damages exposure for claims
• Participate in mediations and negotiation of settlements
• Maintain accurate file documentation, reserves, and reporting in compliance with internal and regulatory standards.
• Communicate effectively with insureds, brokers, and program administrators including notifying underwriters of claim issues and trends
• Draft case summary reports in connection with significant reserve increases and trial preparation
• Manage defense counsel and litigation strategies within established guidelines and budgetary restraints.

Basic Qualifications:

• Juris Doctor and 5 or more years of experience in the Legal area
• AND
• JD and 5 or more years of legal practice experience in the insurance area
• Must obtain and maintain required adjuster license(s)
• Experience in insurance claims and the insurance legal and regulatory environment
• Negotiation experience
• Customer service experience
• Microsoft Office experience

Preferred Qualifications:

• Member of the Bar
• Claims handling experience with at least 5 or more years in EPL, E&O and/or insurance coverage defense
• Analytical skills
• Strong communication skills
• Ability to multi-task
• Organization and time management skills
• Ability to work independently
• Experience collaborating across work groups
• Insurance designations such as SCLA, CPCU, AIC

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $140,000.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - New York, AM - Parsippany
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No