Associate knowledge and information management
Associate, Knowledge and Information Management
Ford Foundation Posted on August 22, 2025 Application Deadline September 19, 2025 Apply Full Time Hybrid $90000 – 95000 Yearly New York, New York To be considered for this position, please submit your CV/resume and a cover letter by September 19, 2025. About The Opportunity The Ford Foundation’s Knowledge and Information Management (KIM) Department seeks an Associate to provide functional and administrative support. The KIM team oversees the foundation’s historical and business records and information assets so they can be leveraged to enhance operational efficiency, mitigate risk, and support decision-making today and in the future. The Associate will provide support to departmental efforts that facilitate access to information across foundation repositories and work environments; ensure that records and information are treated as foundation-wide assets; and promote and support best practices in managing information, knowledge, records, and archives. Reporting to the Associate Director of Global Knowledge and Information Services, the Associate will collaborate with teams across the foundation to understand information flow, identify key information assets, develop workflows, policies, and procedures for managing these assets throughout their life cycles, and define system requirements for storing and referencing foundation information assets. How You Will Contribute- Design and coordinate departmental outreach, training, and communications to promote best practices in knowledge, records, and information management.
- Support staff research and reference requests using internal and archival resources, and identify, evaluate, and implement new information resources.
- Develop and facilitate the sharing of institutional information through internal communications and learning events, highlighting the foundation’s historical work.
- Develop tools and processes for capturing and organizing learning artifacts and historical documentation.
- Implement procedures for evaluating, categorizing, tagging, processing, and storing electronic documents and data in compliance with foundation records management policies.
- Assist with ongoing and special processing and quality control projects for print and digital collections.
- Stay current on new technologies, standards, and practices in records, information, and knowledge management.
- Monitor, analyze, and report on resource usage to ensure relevance and identify redundancies or gaps. Integrate information resources into an intranet environment for greater accessibility and utilization.
- Provide logistical and administrative support for team events, meetings, and information management-related staff training and demos.
- Assist with presentation and communications activities, including the preparation of materials like spreadsheets and presentations.
- Input contracts and invoices into the electronic payment system and assist with tracking and maintaining vendor contacts.
- Minimum of 2+ years of experience supporting specialists in a fast-paced environment (additional relevant work experience may be used to meet the education requirement)
- High degree of skill in using productivity tools, including Google/Microsoft Office Suites, presentation slides, project management, and calendaring
- Demonstrated proficiency in using database applications, online resources, and tools for information retrieval and data entry
- Excellent oral and written communication skills; ability to manage communications tactfully and professionally with a high attention to detail and accuracy
- Ability to self-manage, prioritize work assignments across departments, manage multiple deadlines, and represent the unit and the foundation in any given environment
- Excellent, flexible, and proactive planning skills, organizational skills, and attention to detail
- Proven ability to problem-solve and follow up appropriately on process and procedural issues
- Demonstrated ability to work successfully in a multi-faceted, team-oriented environment with shared responsibility and accountability
- Ability to contribute to a positive, productive, open, and supportive environment that motivates everyone to perform at their best
- Ways of working and engaging that aligns with the foundation’s mission, core values, and commitment to creating a culture of excellence
- Baccalaureate degree in a related field or relevant and equivalent experience
- Commitment to creating a culture where everyone feels respected
- A hybrid working model and flexible work arrangement policies offer colleagues the opportunity to engage in meaningful ways and the space to maintain a healthy work-life balance
- Professional development and ample opportunities to build your expertise and expand your network
- Comprehensive benefits package designed for your well-being and work-life needs, including medical, dental, and vision benefits effective on your first day
- Generous time off, including personal, vacation, sick, extended holiday time off, and wellness days
- Generous parental leave policy, including birth, surrogacy, adoptive, foster parents, and resources for backup child and elder care that support our colleagues’ ability to attend to family responsibilities
- Comprehensive retirement benefits options (with employee and employer contributions of up to 13%), allowing you to invest in your financial future with confidence
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