Dietetic and Diabetes Program Care Assistant (East Syracuse)

Dietetic and Diabetes Program Care Assistant

• Large, Primary Care office
• Full-Time
• $20.00 - $26.00/hour (depending on expereince)
• Non-Exempt

Dietetic and Diabetes Program Care Assistant benefits

• Annual performance review, performance-based merit increase
• Health, dental and vision benefits available to employees with coverage effective the first of the month following date of hire
• Full complement of voluntary benefits
• $1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan
• Free office visits with NP or PA for employees who are patients of the practice and enrolled in CNYFC high deductible health plan
• $1,000 Employer Contribution to employees enrolled in CNY FC HSA plan
• Waiver program for health benefits ($3,000/yr)
• 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution
• Generous paid time-off that increases with years of service
• 8 paid holidays per year
• Closed on major holidays
• No travel - offices located in one building
• Free onsite parking
• Free lunch daily
• Scrub reimbursement

CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Dieteic and Diabetes Prgram Care Assistant (DDPC) assists the Dietetic-Diabetes Care Team at CNY Family Care by performing patient support tasks and serving as a primary administrative resource for the Registered Dietitian (RD) and/or CDCES (Certified Diabetes Care and Education Specialist). Key responsibilities include coordinating patient scheduling, triaging patient and provider inquiries, processing diabetes-related supplies and durable medical equipment orders and supporting access to diabetes care services. Works cooperatively and communicates effectively within a multidisciplinary framework to actively promote holistic care for patients and families.

Dietetic and Diabetes Program Care Assistant responsibilities

• Appointment management of the Dietetic-Diabetes Care Team.
• Directs patients for procedures/testing as ordered by the physician and/or the RD/CDCES.
• Gives patient and family information/education materials as directed by the RD/CDCES/Physician for the success of overall patient care.
• Assists patients in navigating access to care services such as insurance coverage, prior authorization for diabetes prescription and services, Patient Assistance programs, community resources.
• Coordinates compliance of Diabetic Retinopathy quality measures for entire value-based payor population and provides reporting on data relevant to the assigned patient population.
• Manages the diabetic retinal eye exam schedule daily and administer patient exams.
• Runs reports to identify patients due for an annual retinal eye exam and adds alert to appointment comment line.
• Reviews results for diabetic retinal eye exams performed daily and adds appropriate billing codes to E-superbill.

Dietetic and Diabetes Program Care Assistant education/experience

• High school diploma or general education degree (GED) required; one to two years of college preferred.
• Minimum of two years previous experience working in Health Care required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience.
• Prior experience using Retinavue technology preferred.

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