Manager of Community Relations

: Manager of Community Relations (Administrator IV) Executive Service *This position serves at the pleasure of the appointing authority* Open to all qualified applicants **Bilingual applicants are encouraged to apply Are you seeking a job where your work is rewarding and provides excellent benefits? The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MDOT MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team. The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) is seeking a motivational leader for the position of Manager of Community Relations. This position serves as the direct contact to communities, keeping them informed and involved as MDOT MTA plans service expansions and constructions. The position responds to community-initiated concerns regarding agency services and decisions; and assists in assigning priorities and allocating resources. The selected candidate will be responsible for scheduling, planning, coordinating, and attending community meetings and public hearings. Some additional duties include:

• Providing leadership and managing the agency's mailroom responsibilities.

• Writing announcements and advertising meetings through various media.

• Developing print materials and signage while working with our Print Shop.

• Collaborating with other MOOT MT A departments to resolve customer and community service-related concerns.

• Direct communication with community leaders, government officials, social organizations, businesses, hospitals, high schools, colleges, and universities.

• Establishing partnerships and maintaining relationships by way of frequent communications is extremely important.

The ideal candidate will possess excellent verbal, written, and overall communication skills; the ability to manage multiple projects and efficiently meet strict deadlines; and demonstrated success in establishing collaborative partnerships with local, state, and community representatives. Qualifications

Education: A Bachelor's degree from an accredited college or university. Experience: Five years of experience in administrative or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures. Notes: 1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the required education. 2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience. 3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

Licenses & Certifications Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.