Associate Territory Manager - Albany
Position Summary for ATM in Upstate NY:
The Associate Territory Manager (ATM) supports the execution of sales strategies within an assigned territory, partnering closely with senior sales leadership to drive growth. This role focuses on building strong customer relationships, increasing awareness of innovative healthcare solutions, and contributing to achieving territory performance objectives.
The ATM serves as a key point of contact for healthcare providers and customers, delivering a high level of service, education, and support.
Key Responsibilities
- Support the execution of territory sales plans to achieve and exceed revenue targets
- Develop and maintain relationships with healthcare providers, clinics, hospitals, and other key stakeholders
- Conduct regular territory visits, presentations, and product demonstrations to drive awareness and adoption
- Identify and pursue new business opportunities to expand the customer base
- Partner cross-functionally with marketing, clinical, and technical teams to deliver a seamless customer experience
- Track and document sales activities, customer interactions, and pipeline updates within CRM systems
- Monitor market dynamics, competitive activity, and customer feedback to inform territory strategy
- Participate in industry events, conferences, and local customer engagements
- Support account management efforts, including follow-up and ongoing customer support to ensure satisfaction and retention
Qualifications
- Bachelorâs degree in business, life sciences, or a related field preferred
- 2+ years of customer-facing experience in sales, account management, or healthcare-related environments
- Strong communication, presentation, and relationship-building skills
- Highly organized with the ability to manage multiple priorities effectively
- Self-starter with a proactive mindset and ability to work both independently and collaboratively
- Willingness to travel within the assigned territory
- Proficiency in Microsoft Office; experience with CRM systems is a plus
Key Competencies
- Customer-centric approach with a focus on building long-term partnerships
- Results-driven with a strong desire to meet and exceed goals
- Adaptability and ability to quickly learn new concepts and technologies
- Collaborative team player with strong interpersonal skills
- Analytical mindset with the ability to assess opportunities and develop solutions
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