Job Offer: Telecommunications Technician- CTI- Provisional- DCB 1932- 22/23

Poughkeepsie, NY

Telecommunications Technician- CTI- Provisional- DCB 1932- 22/23

TELECOMMUNICATIONS TECHNICIAN- PROVISIONAL
Notice of anticipated vacancy within the Dutchess County BOCES
(1.0 FTE)



LOCATION(S): CTI - Instructional Technology



QUALIFICATIONS : Graduation from high school or possession of a high school equivalency diploma AND one (1) year of full-time work practice in the operation, repair and maintenance of a computerized telephone system and related equipment, including the mechanical, electrical and electronic diagnosis and repair of telephone equipment and the installation of wiring or cabling networks.Possession of a New York State Driver License at time of appointment.



tasks : The following is indicative of the level and types of activities performed by incumbents in this title. It is not meant to be all-inclusive and does not preclude a manager from assigning activities not listed which could reasonably be expected to be performed by an employee in this title.
1. Maintains existing and installs new telephone and telecommunications equipment and wiring and cabling networks, including performing additions, relocations (moves) and other changes and repairs;
2. Performs diagnosis, repair and service to the mechanical, electrical and electronic components of telephone and telecommunications equipment and systems, and wiring and cabling networks;
3. Maintains computerized database of all telephone line and instrument features to include all applications and line assignments;
4. Assists in maintaining an inventory of telephone and telecommunications systems, equipment, tools and supplies; recommends purchases of equipment, tools and supplies as needed;
5. Maintains logs, records and reports on trouble calls, service calls, telephone usage and features, and work summaries;
6. Coordinates and communicates with department representatives on current and future department telephone and telecommunications needs;
7. Coordinates and communicates with telephone companies and vendor representatives on telephone and telecommunications requirements, maintenance and repairs;
8. Assists in reviewing telephone usage and cost and call accounting;
9. Travels to various facilities and sites on a regular basis to execute installations, maintenance, service and repairs.



FULL PERFORMANCE expertise, expertise AND ABILITIES :
expertise of telephone and telecommunications facilities, systems, components and equipment, to execute proper maintenance, service and repairs to ensure systems and equipment remain operational and with no loss of critical functions, and to advise managers of needs;
expertise of methods used in the installation, maintenance, service, testing, repair and operation of telephone and telecommunications equipment and systems to ensure proper equipment is utilized and remains operational and functional;
expertise of basic principles, tools and mechanical expertise to install, maintain and repair telephone and telecommunications equipment and systems, including wiring and cabling networks;
expertise of industry standards and codes in the field to ensure work is performed according to standards and codes and in a safe and efficient manner;
capability to diagnose and detect causes of malfunctions of telephone and telecommunications equipment and wiring and cabling networks, and to make or recommend necessary repairs;
capability to use a personal computer and to lgain and utilize computerized systems to maintain telephone and telecommunications equipment, assignments and features, and to monitor telephone usage and call accounting;
capability to use basic power and hand tools and electrical/electronic testing equipment to install, maintain, diagnose and repair telephone and telecommunications equipment and systems and wiring and cabling networks;
capability to work in close and/or small spaces or areas, including, but not limited to, basements, closets, tunnels, ceilings and utility areas;
capability to remain current in the technology and advancements in the field;
capability to maintain accurate records and to prepare reports and summaries on work performed;
capability to establish and maintain effective working relationships with others within the employing department, within other departments and with other public and private organizations;
capability to communicate effectively, both verbally and in writing.
Personal characteristics necessary to execute the tasks of the position;
Physical condition commensurate with the demands of the position.



GRADE LEVEL : NA



STARTING DATE : ASAP



This is a competitive Civil Service position and requires the applicant to be reachable on the future Dutchess County Human Resources Certification Eligible List.



Posted 2026-03-10

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