Night Floor Manager
Position Title: Night Manager MEX
Department: Branch Floor
Supervisor: Branch Manager
FLSA: Exempt
Position Summary:
Supervises Stockers and Hilo driver’s during second shift and third shift.
Essential Functions:
- Supervises, trains and evaluates Stockers and Hi Lo Drivers.
- Ensures friendly, efficient and professional customer service.
- Ensures compliance with established sales and security policies and procedures.
- Investigates and resolves customer complaints in a timely and professional manner.
- Assists customers with product location and detailed information when needed.
- Plan and prepare work schedules to include lunch and vacation.
- Ensures shipments are unloaded and stocked timely and accurately.
Other Responsibilities:
- Performs other work-related duties as required and assigned.
Education, Experience and Skills Required:
- Background in P&L, Inventory control, merchandising, hiring and training staff, front end, merchandising, cash control, payroll, security and loss prevention mandatory
- Effective leadership and communication skills.
- High level of interpersonal skills to handle sensitive situations.
- Commitment to company values and strong customer orientation.
Work Environment:
- For the most part the ambient will be room temperature, due to proximity of work-area to the exit doors and receiving docks, room temperature may change according to the season and the level of activity at the store.
Acknowledgement:
- I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
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