ELIGIBILITY EXAMINER I (HELPS)

Albany County, NY
Albany, NY

POSITION: Eligibility Examiner I (HELPS)

DEPARTMENT: Albany County Department of Social Services

SALARY: $45,428

WORK LOCATION & HOURS: 162 Washington Ave, Albany, NY 12210, 8:30A-4:30P M-F



BENEFITS:

Generous Paid Time-Off NYS Retirement System Work-Life Balance

Health, Dental, Vision and Hearing Tuition Reimbursement Public Service Loan Forgiveness

DESCRIPTION:
Albany County Department of Social Services is seeking applications to fill Eligibility Examiner I vacancies in Reception, Temporary

Assistance, Employment/Daycare and Fair Hearings, SNAP/HEAP and Medicaid Divisions. This is an entry-level worker who learns

the basic state eligibility criteria to determine eligibility of applicants seeking Public Assistance, Medicaid, Food Stamp and/or HEAP

benefits. This level Examiner undergoes intensive training to develop the necessary skills in applying the appropriate knowledge,

skills and abilities in these several programs which are needed in addressing a client’s eligibility for assistance as well as in providing
direction in methods necessary for the client to become self-sufficient. The work requires a comprehensive review and evaluation of

applications, records and documents obtained from the applicant and collateral sources. This position requires in-person interviews

with clients.

MINIMUM QUALIFICATIONS: EITHER:
• Graduation from a regionally accredited or New York State registered college or university with at least an Associate’s degree;

OR,

  • Graduation from High School or possession of a GED and two (2) years of experience in examining, investigating, or evaluating

claims for public assistance or benefits against a set of established criteria.





Please submit a resume and transcript with this application.

POINT OF CONTACT FOR INQUIRIES:
[email protected]

Candidates will not have to take an exam for this title. This is a Hiring Emergency Limited Placement (HELP) Program
-designated title. The HELP Program is a temporary program designed to help local government employers address cur-
rent staffing issues. Traditionally, the titles filled under the HELP Program required job candidates to compete in a com-
petitive exam to be considered for employment. For the duration of the program, this title will be classified as non-
competitive and categorized as a “HELP Program” position. At the close of the program, this position will revert to compet-
itive class status. Employees occupying positions filled through the HELP Program will be granted competitive class sta-
tus without the need to participate in a competitive exam.

Posted 2026-02-12

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