Security Officer - CARS

Job Description

Job Description

Security Officer - CARS

Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York.

Performs and leads general Security and Safety work in the protection of persons and property and the enforcement of applicable policies, procedures and regulations of Cayuga Health System, Cayuga Addiction Recovery Services, and NYS Office of Addiction Services and Supports, as well as applicable Federal, State and Local laws to prevent loss due to accidents and incidents.

Roles and Responsibilities:

Protection of Life & Property

• Patrols the facilities both inside and outside.
• Remains highly visible during patrols
• Is observant and engages with suspicious persons at the facility.
• Assists patients, visitors and staff as needed
• Locks and unlocks areas as prescribed or as requested
• Maintains continuous contact via phone or radio with subordinates and management
• Responds in a timely manner to all calls.
• Submits a concise, clear, accurate and complete incident report in a timely manner
• Completes daily security log.
• Maintains work area in a clean and safe manner on a daily basis.
• Escorts individual in a timely manner as needed to ensure their safety.
• Is observant for unauthorized activities.
• Uses proper lifting techniques during work tasks to prevent lifting injuries.

Performs Fire and Safety Checks

• Inspects fire extinguishers and other safety equipment
• Inspects various directional and warning signs about the buildings and reports any need for replacement.
• Inspects exit signs and reports any bulb replacement needed.
• Keeps well informed and conducts all fire, safety and disaster drills. Reports results to supervisor upon completion.
• Investigates incident of injuries involving visitors and ensures a report is prepared.
• Takes proper action to correct safety and security shortcomings noted.
• Check the outer portion of the buildings for safety hazards.
• Inspects all elevators (where applicable), fire exits, and interior escape stairwells to ensure that there are no obstructions and are well lighted. Reports any discrepancies.

Enforces all Federal, State and Local Laws, as well as all hospital Policies and Procedures

• Conduct preliminary investigations of complaints and incidents.
• Answers all disturbances or criminal offense calls as requested.
• Uses diplomacy to insure all persons are not offended or alienated.
• Monitors compliance with CARS, OASAS, and CHS safety and security procedures.

Facility Equipment Maintenance

• Basic mechanical ability to make minor repairs.
• Analyze malfunctions and identify staff that can make repairs.
• Attempts to repair before calling for assistance when appropriate.

Miscellaneous Activities

• Inspection of facility lighting.
• Inspection of doors and stair wells.
• Security of entrance doors.
• Interdepartmental support.

Education and Development

• Completes all mandatory education requirements.
• Attends departments, onsite and off-site in-service as required.
• Attends department meetings.

Personal Expectations:

• Helps others without prompting when work needs to be accomplished.
• Is independent of his/her performance and is self-directed.
• Work is completed in a timely fashion.
• Maintains a positive attitude in stressful situations.
• Is supportive, shares knowledge and skills, and is an approachable resource for others.
• Communicates with others in a positive and respectful manner.
• Provides excellent customer service to patients, families, guests and other employees.
• Is flexible and willing to make changes for the benefit of the team.
• Demonstrates a high level of personal and professional accountability.
• Is receptive to learning and feedback and demonstrates a willingness to learn and accept change.
• Is capable of providing quality care or service to patients or customers.

Required Skills and Experience:

• Education - High School Diploma / GED
• Experience - Able to drive vehicle in all weather conditions. Minimum of one year experience involving Security preferred but not necessary. Ability to produce an accurate and well written report. Ability to work alone or as part of a team. Experience with alcohol and/or substance abuse disorders preferred but not required. Good people skills.
• Licensure - A clean valid NYS Driver's license. Need to possess and/or ability to obtain a New York State Security Guard License and pass an FBI background check, no criminal convictions.

Physical Requirements:

• This position requires the ability to assist with lifting patients. Able to stand, sit and walk for long periods of time. Ability to walk up and down stairs. Good vision and hearing. Rotate and work irregular shifts. Able to work out of doors in all types of weather.

Location and Travel Requirements:

• Hybrid
• Cayuga Addiction Recovery Services
• Days, Days / Nights - FLEX, Evenings, Nights, Various - Scheduled

Pay Range Disclosure:

• $21.16 to $22.35 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at [email protected].