WORKPLACE HOSPITALITY FIELD MANAGER - MANHATTAN, NY

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Canteen

Salary: $66,000 -$70,000 / year

Other Forms of Compensation: Travel card for Subway.

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

 

Job Summary

The Workplace Hospitality Field Manager leads a team of hourly Front-of-House associates across multiple corporate client sites in NYC. This role ensures daily service excellence, staffing coverage, compliance, and strong operational execution across coffee and pantry programs.

What You'll Do

• Lead, coach, and support a team of Pantry Attendants, Pantry Captains, and Baristas across multiple accounts
• Conduct site visits, inspections, and performance check-ins across assigned accounts
• Oversee coffee equipment operations and preventative maintenance by coordinating service calls, installations, and equipment replacements
• Maintain high standards for hospitality, presentation, and client experience at each location
• Manage schedules and daily coverage, including callouts, PTO, and workforce planning
• Safety, food handling, and sanitation compliance (SOPs, audits, corrective action)
• Train new hires and reinforce service standards through ongoing coaching and retraining
• Approve payroll and ensure accurate timekeeping
• Track labor hours and submit weekly billing hours to support invoicing and reporting
• Partner with leadership and client stakeholders to resolve issues quickly and professionally

What We Are Looking For

• Proven experience managing hourly service teams across multiple locations
• Strong leadership, accountability, and coaching skills
• Knowledge of food safety, sanitation, and workplace safety standards
• Organized, proactive, and comfortable working independently in the field
• Confident communicator with a professional presence in corporate environments
• Flexible schedule and ability to pivot with client and operational needs
• ServSafe Food Handler Certification (preferred/required)

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information.

Req ID: 1495870

Canteen

Leticia Pinon

If you have questions about this posting, please contact [email protected]