VP of Product- Patient Experience

Location: Hybrid, New York 

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at

About the Team:

We are seeking a strategic and experienced VP of Product to lead our entire product organization in the Patient Experience and define the future of our platform. Reporting directly to the CTO, you will be responsible for setting the product vision, strategy, and roadmap, ensuring alignment with regulatory requirements (e.g., GxP, HIPAA), and driving the growth and adoption of our core product pillar.

The ideal candidate has a deep understanding of the pharmaceutical/biotech R&D lifecycle and a proven track record of successfully launching and scaling B2B SaaS software products in a regulated industry.

Responsibilities:

Product Vision and Strategy

• Define the holistic 3-year product strategy and roadmap, translating business goals, scientific needs, and regulatory mandates into a compelling product vision centered around meeting customer needs..
• Own the P&L and market success of the entire product suite, driving key metrics related to user adoption, customer retention, and platform value.
• Lead the market analysis, competitive landscape assessment, and voice-of-customer and patient efforts to identify opportunities for innovation and growth.

Product Pillar Leadership:
Data & Insights Products:

• Set the strategy for our data foundation, warehousing, and analytics capabilities, focusing on data quality, integrity, and interoperability.
• Drive the productization of AI/ML models and advanced analytics features that generate clinical insights and accelerate scientific discovery.
• Ensure all data products adhere to the highest standards of regulatory compliance (e.g., 21 CFR Part 11, audit trails).

Cross-Functional Management

• Manage and mentor a team of senior product managers while working closely with Engineering leadership to prioritize, scope, and deliver the product roadmap using agile methodologies.
• Collaborate with peers across experiences to ensure products are integrating and marketing with synergy
• Define, maintain and manage the processes product management will follow to promote consistency
• Partner with Sales, Marketing, and Customer Success to develop go-to-market strategies, sales enablement materials, and clear product positioning.
• Serve as the executive product evangelist, presenting the platform vision to key customers, partners, and regulatory bodies.

Qualifications: 

Required Experience

• 10+ years of experience in product management, including at least 5 years in a senior leadership role 
• Proven ability to manage products that cater to multiple personas through the whole product life cycle
• Proven track record of building, launching, and scaling enterprise SaaS/PaaS platforms that serve highly regulated customers.
• Exceptional leadership and people management skills, with experience mentoring and leading teams of product managers, product owners, and designers.

Preferred Experience

• Master’s degree or PhD in a scientific, or business or technical discipline (e.g., Computer Science, Biology, Public Health).
• Experience with Data Governance and the application of AI/Machine Learning, Mobile Technology
• Experience within the Life Sciences, Pharmaceutical, or Clinical Research industries is a plus.
• Patient/customer facing experience is preferred
  
  

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region.

The salary range for positions that will be physically based in the NYC Metro Area is $216,000- $288,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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