Restaurant Shift Leader

Lead the team at Five Guys in Midtown Manhattan! Earn $18.50 - $20.50/hr plus daily tips and weekly bonuses. We offer commuter benefits, 401k, and free meals.

• Job Title: Shift Manager - Five Guys - New York, NY
• Company: Five Guys (West 55th St)
• Location: 43 W 55th St, New York, NY 10019
• Pay: Base $18.50 Up to $20.50 per hour
• Job Type: Full-time
• Shifts: Variable schedule (Days, Nights, Weekends, Holidays)

About the Role

Five Guys on West 55th St is looking for a hands-on Shift Manager to support our General Manager and lead our crew. Located in the heart of NYC, our kitchen is loud, high-energy, and focused on quality. We don't just manage from an office; our managers work every station—from the grill to the register. If you have experience in fast-casual dining and hold a NYC Food Protection Certificate, we want you on our team.

What You Will Do

• Lead by Example: Provide hands-on support at every station: cashier, lobby, prep, grill, and fries.
• Drive Operations: Execute opening and closing duties efficiently while maintaining high energy during the rush.
• Support Management: Assist the GM and AGM in managing the restaurant to ensure guest satisfaction and profitability.
• Team Leadership: Direct the crew during shifts, ensuring brand standards and safety procedures are followed.
• Problem Solving: Handle temperature fluctuations, heavy volume, and guest inquiries with a cool head.

Perks & Benefits

• Total Compensation: Base hourly pay ($18.50 - $20.50) + Daily/Weekly Tips + Weekly Secret Shopper Bonuses (for 100% scores).
• NYC Essentials: Commuter benefits and Paid Time Off (PTO).
• Future Planning: 401k Program available.
• Food: 1 complimentary meal and drink per shift.
• Growth: Opportunities for advancement and referral bonuses for bringing in new talent.

Requirements

• Certification: Must hold a valid NYC Qualifying Certificate in Food Protection (Food Handler's License).
• Experience: 1+ year of management experience in a fast-casual restaurant.
• Age: Must be 18 years or older.
• Language: Ability to read, write, speak, and understand basic English to communicate with the team.
• Physical: Ability to stand, bend, kneel, and lift 50+ pounds for the duration of the shift (up to 10 hours) with or without reasonable accommodation.
• Conditions: Comfortable working with hazardous substances (hot oil) and in a noisy environment.

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Apply today to join the Five Guys team in NYC!

How to Apply: Apply via this posting.

We are committed to providing reasonable accommodations for candidates with disabilities. If you require assistance or an accommodation during the application process, please contact us at [email protected].

Five Guys is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $18.50 - $20.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Quick service & fast food restaurant: 1 year (Required)

License/Certification:

• NYC Food Protection Certification (Required)

Work Location: In person