Director visual merchandising

L'Oreal
New York, NY

Title: Director, Creative Services; YSL, Prada, Miu Miu, Valentino, Armani

Location: 10 Hudson Yards, New York, NY

Division: L’Oréal Luxe

Reports to: AVP of Visual Merchandising

Who We Are

At the heart of our company lies a dedication to innovation and progress. In all markets where we operate, we're committed to fostering excellence, empowering talented individuals, and leading the way in various industries.

Join L'Oréal: As the world's #1 beauty company, with a presence in over 150 markets, we are embarking on a transformative journey that embraces sustainability, digital innovation, and societal progress. We are dedicated to shaping the future of beauty by harnessing the power of technology, data, and science to tackle global challenges while staying true to our social and environmental commitments.

We're proud to have earned recognition as industry leaders in:

  • Most Innovative Companies - Fast Company, 2023
  • Top 5 - Most Attractive Companies Worldwide Among Business Students - Universum, 2023
  • Top 25 World's Best Companies - TIME, 2023
  • Top Companies for Executive Women - Seamount, 2023
  • Best Place to Work for Disability Inclusion - Disability Equal Index, 2023


With 86,000 dedicated employees spread across 150 countries, L'Oréal leads the global beauty industry and pioneers’ beauty technology. Our portfolio comprises 36 international brands grouped into four divisions. For over a century, we've been committed to making beauty accessible to all, and our goal is to reach another billion consumers worldwide through innovation.

Now, it's your moment to shine. If you are experienced, embrace challenges, value continuous learning, and want to create a positive impact, we invite you to join our diverse teams. Whether you're an industry veteran or a seasoned professional, we are always on the lookout for exceptional talents to contribute to our mission.

L’Oréal Luxe Division

In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our Division has an unrivalled portfolio of 23 aspirational brands (Yves Saint Laurent, Kiehl's, Lancôme, Prada, Urban Decay and Aesop to name a few) and an incredibly talented team of 28k experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.

A Day in the Life

This role has a primary focus on creating disruptive and engaging window designs, pop ups, and seasonal installations. Managing the process from design, technical design, production, and installation.

In this role, you will oversee the Visual Merchandising for the couture brands. Focusing on communications calendar, logistics, and processes, ensuring projects move seamlessly from concept to execution. You’ll work in a dynamic, creative environment, collaborating with cross-functional partners to uphold and elevate the visual standards of iconic brands such as YSL, Prada, Miu Miu, Valentino, and Armani.

As a Strategic Leader, You Will

  • Develop and implement Visual Merchandising guidelines.
  • Define and shape the brand’s overall visual expression.
  • Manage all operational deliverables, ensuring projects are delivered on time and to the highest standard.
  • Streamline communication and processes across teams to improve efficiency and alignment.


Requirements

The ideal candidate brings both creative vision and operational excellence, ensuring that every project reflects the artistry and prestige of the brand. This would include, but would not be limited to, the following roles and responsibilities:

  • 10+ years of related experience
  • Computer Skills - Proficient in Sketch up, Adobe programs, Excel and Microsoft office/PowerPoint
  • High level of Creativity (must be able to communicate, sketch, etc.)
  • Strong Presentation skills
  • Requires a recognized discipline expert within the company
  • Solves unique and complex problems that have a broad impact on the business
  • Identifies applications of functional knowledge and existing methodologies to lead others to solve complex problems; provides advice on a wide range of issues within area of subject matter expertise
  • Contributes to setting standards around which others will operate within area of expertise
  • May lead programs/multiple projects and/or diverse functional teams
  • Strong technical, communication and visual merchandising background
  • Ability to work independently with minimal supervision.
  • Results oriented and action driven. Ability to take initiative, ownership and accountability for business Strong sense of teamwork and ability to multi-task
  • Strong leadership skills with ability to motivate


Responsibilities

  • Create Merchandising Directives and Planograms, work cross functionally with internal departments. This includes Store Design, Visual, Creative, Sales Admin, and Marketing
  • Develop and design VM guidelines for all retail partners
  • Develop Planograms for product placement - on-going launch display units.
  • Design and produce Planogram decks, floor plans and various recaps that are shared with store and internal teams
  • Manage roll out of seasonal/ holiday VM guidelines, in store graphics – counter visual program and Transparency
  • Partner with Store design and merchandise teams to develop VM concepts for in case and environment visual programs
  • Work with the creative team to ensure on-time delivery of all creative assets.
  • Actively participate in communication with internal teams to support Merchandise directives
  • Develop understanding of brand direction to ensure in-store execution is on brand
  • Format field team VM training guidelines and best practices for execution excellence & elevated merchandising
  • Support Sales training & education – ongoing field training, conferences store visits
  • Strategic oversight of budget, balancing brand and business initiatives


What We Offer

  • Salary Range: $138,500– $200,800 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs


Your Future Team

We Are Committed and Engaged

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation during the application or hiring process, please contact [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

All of your information will be kept confidential, to the maximum extent permitted by law, according to EEO guidelines.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.


Posted 2025-10-06

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