Store manager
Job ID: 2025-5714 Job Title: Store Manager# Positions: 1Hire Type: Full-Time Work Days: Monday
- Friday, Other, Other Days:
- 38.50.Responsibilities: Provide Quality Customer Service
- Attention to detail
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (signatures, timestamps, part numbers, descriptions, and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- If necessary, inspect equipment in the shop to assist in parts research
- Research parts for procurement utilizing vendor/manufacturer websites, publications, equipment manuals, microfiche, etc., to ascertain the necessary parts to procure
- Answer all messages (phone/email) in a timely fashion
- Contact appropriate vendors for pricing and to place orders
- Inform customers when requested parts are available
- Provide past sales research as requested, utilizing the inventory system
- Check parts availability at all MANCON locations utilizing the inventory system
- Contact other MANCON locations to request transfers of parts or obtain parts information
- Review, familiarize with, and adhere to MANCON’s SOPs, Supervisor Manual, and Safety Manual Purchasing and Warranty
- Review specifications for contractual and technical accuracy
- Review current inventory and provide cost and price analyses
- Maintain inventory levels by placing purchase orders within established time frames
- Act as a liaison between the vendors and Accounts Payable Department to resolve discrepancies in invoicing and adjustments for materials shortages, damages, or inferior quality
- Coordinate emergency purchases with suppliers and departments
- Review vendor pricing and compare opportunities to obtain better pricing without sacrificing quality
- Build relationships with suppliers and negotiate with them for the best pricing
- Process requisitions and update management on the status of orders
- Update inventory and ensure that stock levels are kept at appropriate levels
- Track inventory discrepancies, stock outs, and special ordered parts
- Attend weekly meetings with customers to update on open order statuses
- Analyze market trends and apply this knowledge to make insightful buying decisions
- Coordinate with inventory team, management, and stockroom as required
- Perform related duties and projects as assigned Produce and Review Required Reports
- Generate, distribute, copy, and file all invoices for material issued
- Generate, review, and correct items identified on the PT/OP Bin check report
- Generate, review the Inactive Item Report, and take action on items as appropriate
- Produce and provide backup for all Credit Card purchases to corporate Data Entry Requirements
- Ensure that all completed customer requisitions are properly invoiced in the inventory system
- Ensure that all vendor receiving documents are properly entered in the inventory system
- Ensure that all inventory transfer requests are properly entered in the inventory system
- Generate new item numbers in the inventory system following published guidelines Inventory Management Requirements
- Perform and report weekly inventory cycle counts
- Perform system research on all cycle count discrepancies
- Monitor and review inventory bin assignments to ensure accuracy
- Review item sales history to ensure proper Stock Sources are set
- Meet with customer representatives to discuss future requirements in regards to stocking levels
- Process transfer requests from other MANCON locations
- Perform Wall to Wall inventory at site, when notified, following established procedures Personnel Management Requirements
- Supervise on-site staff, monitoring all job description activities
- Review and submit timesheets, including emergency overtime
- Investigate and resolve personnel issues
- Provide training on processes and procedures to new employees
- Monitor employee performance and address problems in accordance with established disciplinary processesQualifications:
- 10 years computer experience
- 10 years auto or heavy duty truck parts experience
- 10 years inventory experience
- 10 years customer service experience
- 10 years supervisory experience
- 24-hour availability
- Valid driver’s license with 2 years driving experience
- Obtain and maintain trainer forklift certificatePhysical Requirements: Medium work
- Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Physical Requirement Details:Physical Activity: Driving, Lifting, Reaching, Sitting, Standing, Stooping, WalkingBackground Checks: Credit Check, Criminal Check, DMV CheckSkills/Competency Checks: Forklift Trainer LicenseVisit MANCON at . Apply directly online or contact MANCON HR for alternatives at 757-457-9312 or [email protected] participates in E-verify. For information regarding E-Verify, contact the Department of Homeland Security at 888-464-4218.MANCON is an Equal Opportunity Employer. MANCON will not discriminate based on race, color, age, sex or gender, gender identity, sexual orientation, religion, national origin, veteran status, genetic information, disability, or membership in any other protected class. Questions and concerns can be directed to [email protected]
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