Director product management
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
The Venmo Consumer Financial Services team is revolutionizing the future of financial products and services. To this end, we are seeking an experienced Director of Product Management, Debit Cards, to define, and deliver our product strategy and roadmap to drive short-term wins and long-term goals. You’ll own a 0→1 roadmap to drive scale of the Debit Card to tens of millions of Venmo customers. This job establishes a cohesive product vision and strategy across the company, leading product strategy development with cross-functional teams. It balances innovative design with technical implementation while meeting regulatory requirements and customer needs. The focus is on enhancing customer experience, using metrics for product success, and standardizing analytics and market research for data-driven decisions. Responsibilities include ensuring product profitability, leading operational reviews, and collaborating with global partners to maximize efficiency in a dynamic environment. Job Description:
Essential Responsibilities:
- Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
- Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
- Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Champions the customer experience and prioritizes customer needs in product requirements and decision making.
- Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
- Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Responsible for product profitability, including budgetary decisions.
- Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 2 years of experience leading others
Additional Responsibilities:
- Develop and deliver on the Venmo Debit product roadmap by following the stages of the product development lifecycle within the Consumer Financial Services business unit
- Participate in business planning to inform decision making on key initiatives tied to the goals of the business
- Participate in cross-functional capacities to influence the product roadmap and the prioritization of activities that deliver on financial targets and metrics
- Be accountable for the Venmo Debit Card product team - which includes but not limited to, career development, team collaboration and performance assessments and driving employee satisfaction within their roles
- Act as the end-to-end product leader to stakeholders and peers across Venmo and PayPal, effectively communicating product roadmaps, priorities and challenges
- Work closely with the core stakeholders to deliver on the product roadmap by quarter and year
- Stay informed about industry trends, product strategies and potential opportunities to help maintain Venmo’s leadership position in the market.
- Proven experience in creating, grooming and delivering on product roadmaps and strategies (including acquisition, engagement and retention based roadmaps), preferably within the financial services or fintech industry.
- Strong understanding of the product development lifecycle and associated artifacts, deliverables and documented plans
- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics
- Excellent analytical, problem-solving, and decision-making skills
- Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
- Strong, effective communication and presentation skills
- A passion for innovation and a customer-centric mindset
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