Social Media Manager (Delivery)

About the Role

At Uber, we believe the most successful organic social teams are trend-savvy storytellers who keep their brand at the forefront of culture. We are building a best in class Brand Social team responsible for telling Uber’s story in an engaging, inspiring, and innovative way across our global channels, to a global audience.

We aim to drive conversation, generate buzz and tell meaningful stories by applying a social-first mindset to every piece of content we create, and every campaign we launch. As the Delivery Social lead, you will play a crucial role in developing and executing strategic social plans across Uber Eats and Postmates, work closely with cross-functional partners, and bring new products, partnerships, campaigns, activations, and events to life on our global channels.

This role requires an appetite for smart risks, excellent written and verbal communication skills, strong shooting and editing skills, and scroll-stopping content ideas. We need someone genuinely excited by our fast paced environment and an open road for impact.

What You’ll Do

• Set the Delivery Social Strategy : Develop and execute the channel strategies for Uber Eats and Postmates across Instagram, TikTok, X/Twitter, YouTube, and emerging platforms.
• Drive Cultural Relevance: Identify trends, conversations, and opportunities where our delivery brands can show up with POV, humor, speed, and creativity. Create culturally relevant, platform-native ideas that tap into trends, moments, and consumer behavior in smart, strategic ways.
• Create & Lead Creators : Shoot, edit, and create original content for new products, partnerships, and campaigns, as well as manage folks who will do the same. Ensure the work is cohesive, high-quality, and consistently on brand.
• Partner Internally & Externally : Collaborate with marketing, comms, product, and external partners to align on messaging, visuals, and storytelling priorities.
• Champion Experimentation : Be down thoughtful risk-taking, testing, and iteration to uncover new creative opportunities.

Basic Qualifications

• 7+ years of social-first creative roles at brands, agencies, or media companies.
• Bachelor’s degree
• A deep understanding of the major social platforms (Instagram, TikTok, X, LinkedIn, YouTube) and their respective audiences, features, and best practices.
• Proven track record building and scaling social channels with highly engaging, culturally relevant content.
• Experience managing creators, contributors, or creative teams.

Preferred Qualifications

• 9+ years of social-first creative roles at brands, agencies, or media companies.
• A passion for food, pop culture, entertainment, creators, and internet trends.
• Strong creative instincts and ability to concept platform-native ideas that ladder up to brand goals.
• Exceptional communication and stakeholder management skills.
• Ability to thrive in a fast-paced, high-visibility environment that requires both strategic thinking and hands-on execution.
• A go-getter who looks forward to rolling up their sleeves, building things from the bottom up, and excels in a fast-paced environment.
• A creative strategist who can spot a trend from a mile away and leverages data-driven insights to craft impactful, relevant content that aligns with Uber’s business goals.
• A team player who enjoys working closely with cross functional stakeholders and stays calm under pressure. Success at Uber depends on the ability to partner internally and externally, and organize around shared goals.
• Communications, editorial planning, and graphic design / video editing experience.
• Influencer, creator and talent management experience.
• BrandWatch, Dash Social, and Sprinklr experience.

For New York, NY-based roles: The base salary range for this role is USD$157,000 per year - USD$174,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form .

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.