Associate Director, Student Financial Services

St. Thomas Aquinas College is seeking an Associate Director of Student Financial Services to assist in the administration of student financial aid programs and accounts receivable operations. This role supports the strategic, technical, and operational functions of the Student Financial Services office, including financial aid awarding, loan administration, compliance reporting, and student account management.

The Associate Director works closely with the Director of Student Financial Services and collaborates with Admissions, Registrar, HEOP, and other campus departments to ensure compliance with federal, state, and institutional financial aid regulations while providing high-quality service to students and families.

Responsibilities include but not limited to the following:

• Assist in administering federal, state, and institutional financial aid programs, including grants, loans, scholarships, and work-study.
• Manage loan processing, Pell Grant origination and disbursements, verification processes, and ISIR data processing within the Banner system.
• Oversee accounts receivable functions including tuition and fee assessment, billing, and collections.
• Ensure compliance with Title IV federal regulations, New York State financial aid programs (including TAP), and institutional policies.
• Assist with financial aid reporting requirements, including FISAP and ECAR reporting.
• Collaborate with Admissions, Registrar, HEOP, and other campus offices to support student enrollment and financial aid processes.
• Provide guidance to students and families regarding financial aid eligibility and payment options.
• Support system administration and financial aid operations within the Ellucian Banner system, including updates and reconciliation processes.
• Participate in orientation, open houses, and other enrollment-related campus events.

Qualifications

• Bachelor’s degree required; Master’s degree preferred
• Minimum of five years of progressively responsible experience in student financial services or financial aid administration
• Experience with federal and state financial aid programs
• Supervisory experience preferred
• Banner experience preferred
• Strong knowledge of financial aid regulations and compliance requirements
• Experience with institutional aid leveraging and private college financial operations
• Strong analytical and quantitative skills
• Excellent communication and student service skills
• Ability to collaborate across departments and manage complex processes

Application

Please send the following materials electronically to Ms. Stacy Toriello, St. Thomas Aquinas College at [email protected] : a cover letter addressing the applicant’s credentials and experience as they relate to the position; resume or curriculum vitae; and names, email addresses and contact information for three professional references. Applications will be considered until the position is filled.

Please note: Internal candidates who meet the minimum qualifications will be guaranteed an interview.

Salary

The salary range for this position is $68,000-$74,000. When extending job offers, St. Thomas Aquinas College carefully considers factors such as (but not limited to) the role's responsibilities, the candidate's experience and education, essential skills, internal peer equity, budget constraints, and market trends. The provided rate reflects the College's good faith and reasonable estimate at the time of posting.