Inside Territory Sales Representative

Gaylord Archival, located in North Syracuse, NY, is the premier preservation and display company in the nation, serving museums, archives, and other institutions for over 130 years. We manufacture enclosures (sleeves, boxes, showcases) that protect, preserve, and display irreplaceable artifacts so they can be shared for many generations to come.As a trusted leader in our industry, we strive to attract and retain highly qualified and mission driven coworkers. We provide an environment that embraces and encourages integrity, strong customer service skills, work-life balance, life-long learning, and accountability.Gaylord Archival is seeking a full-time experienced Inside Territory Sales Rep to join our team. The successful candidate is self driven, manages time well, has excellent written and oral communication skills and is highly organized. Ability to use good judgement in negotiating sales agreements is important.Position SummaryThe Inside Territory Sales Representative is responsible for developing customer relationships and converting inbound opportunities into sales within an assigned territory. This role serves as the primary contact for incoming leads, using a consultative sales approach to understand customer needs, project scope, and budget in order to recommend appropriate standard or custom solutions.The representative will qualify opportunities, prepare pricing, and actively manage follow-up to move opportunities through the sales pipeline. Accurate and timely documentation of customer communications and opportunities in the CRM system is an essential part of the role.Essential Duties and Responsibilities 1. Lead Response and Consultative Sales 2. Respond promptly to inbound inquiries and project leads within an assigned territory. Engage customers in a consultative discussion to understand project goals, specifications, timeline, and budget in order to recommend the most appropriate product solution. 3. Opportunity Qualification and Pricing 4. Qualify incoming opportunities using BANT (Budget, Authority, Need, Timeline). Prepare and deliver pricing for both standard and custom products and follow up with customers to advance opportunities toward order placement. 5. Pipeline and CRM Management 6. Maintain accurate and timely records of all customer interactions, opportunities, quotes, and pipeline activity in the CRM system to support forecasting, reporting, and account management. 7. Customer Relationship Development 8. Build and maintain strong relationships with existing and prospective customers within the assigned territory through responsive communication, product knowledge, and consultative support. 9. Sales Team Support 10. Provide coverage and support for other Territory Sales Representatives as needed and collaborate with internal teams to ensure accurate proposals and effective customer service. 11. Industry Engagement 12. Represent the company at trade shows or customer sites as required.Position Requirements * Minimum of two years of telephone sales, inside sales, or key account management experience in a consultative or relationship-based selling environment. * Experience in business-to-business sales required. * Strong communication and relationship-building skills. * Ability to assess customer needs and recommend appropriate solutions. * Experience working in a CRM system and maintaining accurate sales pipeline information. * Knowledge of the museum, education, or library markets is a plus.Education Four-year BA/BS degree strongly preferred, high school diploma or equivalent is required.Pay: $62,500 to $85,904 per year, depending on experience + performance based incentivesHow to apply: Send your resume to [email protected]. As an equal opportunity employer, Gaylord Archival considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, marital o