Help Desk Technician

HIRING: IT Administrator!

Job Description

The IT Administrator will play a key support role within a healthcare environment, assisting with administrative tasks related to clinician documentation while also providing hands-on, entry-level IT support. This position supports daily operations by ensuring records are organized and technology equipment is properly set up, connected, and functioning.

Responsibilities

• Organize, file, and maintain accurate paperwork and records for clinicians.

• Set up and configure equipment including laptops, power strips, printers, and related peripherals.

• Ensure all devices are properly connected and operational.

• Troubleshoot basic network and connectivity issues, including Wi-Fi and MiFi.

• Connect laptops to MiFi devices and resolve AnyConnect connection issues.

• Install, maintain, and provide basic support for printers and office equipment.

Required Skills & Experience

• Strong data entry and administrative support skills.

• Ability to troubleshoot basic IT and connectivity issues while providing excellent customer service.

• 1-3 years of experience in a basic IT support or IT administrative role.

Preferred Qualifications

• Experience in a front desk, clerical, healthcare, or medical office setting.

• Associate's degree in Information Technology or a related field preferred.

Work Environment & Schedule

This role is based in a fast-paced healthcare environment and is primarily in-office.

• Monday-Friday, 8:00 AM-5:00/6:00 PM (in-office)

• After six months and upon permanent employment, the schedule may shift to 3:00 PM-12:00 AM (Monday-Friday)

• Every 4-6 weeks: remote Saturday shift from 6:00 PM-12:00 AM (Friday off that week)

• Monthly in-office Sunday shift from 8:00 AM-4:00 PM

Job Type & Location

This is a Contract to Hire position based out of Spring Valley, NY.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spring Valley,NY.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.