Case Manager - CREATE

Compensation Range: $23/hr - $26/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

In collaboration with the Mayor’s Office of Criminal Justice (MOCJ), the Housing Works Justice Initiatives is launching a new pilot program, CREATE: Cannabis Reentry Education And Training Experience. This program is designed to provide individuals 21 years of age and older with previous justice-involvement with specialized classroom and on-the-job training to prepare individuals for a career in the newly emerging Cannabis Retail industry. It is an eight-week, paid training program that includes two-weeks of classroom training and six-weeks of on-the-job training in a designated NYC licensed cannabis dispensary. Reporting to the Program Coordinator, the Case Manager will be primarily responsible for engaging in outreach and recruitment activities, conducting program enrollment screenings and comprehensive intakes, develop and review service plans, assist with benefits and entitlements enrollment and connecting individuals to internal and external wraparound support and healthcare services. Candidates for the Case Manager position will ideally have experience working with individuals, or communities, impacted by the criminal legal system, knowledge of the retail or cannabis industry, skilled in providing care coordination services and a passion for participating in the development of this newly emerging sector.

Responsibilities:

Primary:

• Provide case management services to actively enrolled clients.
• Participate in outreach and recruitment activities.
• Conduct initial screenings with clients referred to gauge interest and eligibility for the program.
• Conduct comprehensive assessments with newly enrolled clients.
• Assist clients with benefits and entitlements enrollment and obtaining vital documents.
• Connect clients to wraparound support and healthcare services needed such as primary care, mental health services, substance use treatment, etc.
• Co-develop treatment plans and review with clients every 60 days.
• Facilitate work readiness or soft skills workshops.
• Conduct regular, consistent case management sessions with clients assigned to caseload.
• Participate in case conferences or care coordination activities.
• Engage in crisis intervention activities as needed.
• Utilize database to complete progress notes and other client-related data.
• Actively participate in individual supervisions with assigned supervisor.
• Promote Housing Works’ core values in day-to-day activities.
• Performs other tasks as assigned by supervisor.

Secondary:

• Provide culturally competent services in accordance to Housing Works policies and practices.
• Ability to work with clients with diverse clients with varying levels of service needs.
• Works collaboratively with other team members within the Justice Initiatives Department and cross-agency.

Requirements:

• High School Diploma or equivalency required.
• Bachelor’s Degree in a related field preferred.

The following are qualifications and requirements of the position:

• Minimum 1 year experience providing case management or direct care services.
• Experience working with individuals, or communities, impacted by the criminal legal system.
• Proficient knowledge of NYC support services and city, state and federal benefits.
• Strong written documentation and communication skills.
• Good problem-solving skills and ability to work autonomously.
• Microsoft Office Suite, particularly Excel, required.
• Experience utilizing electronic medical record (EMR) systems.
• Preferably bi-lingual in Spanish.
• Dependability and reliability to arrive and depart timely for scheduled shift.
• Ability to frequently travel within the boroughs via public transportation.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [email protected]

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Education

• High School or better

• Bachelors or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.