Business Manager - Senior Associate

Job Description

Join our Commercial & Investment Bank Finance & Business Management (F&BM) team, where you help connect technology investments to business outcomes. You partner with leaders across Technology, Finance, Strategy, and the Front Office to drive clarity, accountability, and value. Your work ensures the right investments are prioritized and delivered, and that senior leaders have clear, timely visibility into performance and risk.

As a Technology Business Manager in Commercial & Investment Bank Finance & Business Management (F&BM), you serve as a trusted partner to a pillar of the Technology organization. You translate financials into actionable insights, steward budgets and demand, and strengthen our control environment. You help prioritize investments and provide senior leaders with clear visibility into performance and risk.

Job Responsibilities

• Partner with Technology leaders to drive transparency, accountability, and disciplined financial management.
• Facilitate monthly business reviews, presenting financial performance, risks, challenges, and demand management insights.
• Monitor and report on project completions, reinvestment activities, unfunded requests, infrastructure and vendor expenses, productivity metrics, forecasting, and business allocations.
• Assist in planning and executing workforce and location strategies.
• Advocate for and utilize standardized financial reporting in partnership with Technology Finance leadership.
• Coordinate with Business and Technology stakeholders to drive execution of technology delivery roadmaps.
• Develop and present monthly and quarterly governance updates, summarizing key achievements, risks, and issues to senior leadership.
• Record and manage financial risks and opportunities; clarify allocations and variances related to Technology costs for Front Office business units.
• Contribute to Business Controls forums and committees, highlighting technology risk, control initiatives, and production stability.
• Evaluate current capabilities, identify gaps, and optimize tools and processes to boost efficiency and results.
• Assess and prioritize investments by leveraging relationship insights, analyzing competitive positioning, and incorporating industry research.

 

Required Qualifications, Capabilities, and Skills

• 4 years of experience in business management and/or strategy in financial services or a technology organization.
• Demonstrated analytical and problem-solving abilities, including expertise in evaluating large data sets and effectively presenting findings to senior stakeholders.
• Track record of independently managing multiple projects, ensuring timely communication and appropriate escalation when necessary.
• High attention to detail, personal integrity, and professional maturity.
• Team player with the ability to be respected as a trusted partner to Technology, Business, and F&BM team members.
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines.
• Proficiency in Microsoft PowerPoint, Excel, and Word.

 

Preferred Qualifications, Capabilities, and Skills

• Experience supporting technology organizations within a large financial institution.
• Familiarity with technology financials, including cost allocations, forecasting, demand management, and vendor spend.
• Exposure to workforce planning and location strategy.
• Experience preparing materials for senior leadership and quarterly governance forums.
• Knowledge of technology risk and controls and production stability topics.
• Experience optimizing processes and toolsets across multiple stakeholders.
• Comfort using data visualization or reporting tools to standardize and scale insights.

 

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.