Account Takeover Program Manager, gTech Ads

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in technical sales, sales engineering, or professional consulting.
• Experience in web/cloud technologies, modern authentication, and data infrastructure.
• Experience in a customer-facing role translating technical concepts and solutions to technical and non-technical C-level audiences.

Preferred qualifications:

• Experience in online advertising technology, such as ad serving and demand-side platforms (DSP), online measurement, and Google display buying, delivery, and measurement platforms.
• Experience in technical project management and collaborating with multiple cross-functional teams.
• Ability to develop internal and external stakeholder networks navigating Google and client-side to build relationships necessary to deliver against strategic plans and projects.
• Ability to grow in ambiguity, solve complex problems, and navigate across a large organization and distributed team.
• Ability to prioritize and manage multiple client/stakeholder deadlines simultaneously, even under pressure.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The gTech Ads Global Applied Product (GAP) team represents partnership with our Global Client and Agency Solutions (GCAS) and agency clients globally, with a goal to empower agencies and partners to deliver enhanced performance to advertisers, through holistic partnerships by bringing a one gTech perspective to accelerate growth.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.


To learn more about gTech, check out our video.

The US base salary range for this full-time position is $141,000-$204,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Become a trusted advisor to executive leadership at Google’s agency partners by understanding their organizational approaches to access Google’s Ad products and how modern identity solutions impact business operations.
• Act as thought partner, designing and managing transition plans that enable thousands of users to access Google platforms through secure integration with their identity management infrastructure, mitigating risk for Account Takeovers (ATO).
• Educate best practices related to ATO prevention, incident response, and supporting playbooks to technical teams and users. Orchestrate the delivery of the rollout plan with supporting extended workforce teams.
• Anticipate needs by understanding challenges/goals in collaboration with cross-functional teams, architecting plans for global, safe access to Google platforms.
• Be accountable for the go-to-market execution by conducting regular debriefs, gathering insights on adoption rates, and staying proactive on troubleshooting trends.
  

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.