Office Manager

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

We’re looking for a Workplace Community Specialist to join our flagship New York City office —home to much of our executive leadership—and support our remote employees across North America . You’ll play a key role in shaping an exceptional office experience and fostering a vibrant, inclusive culture across both physical and virtual workspaces.

This position is perfect for someone who thrives in a fast-paced environment, has a passion for culture and community, and is eager to make a meaningful impact. You’ll report to the Global Director of Workspace and be part of an international team of Workplace Community Specialists.

This role requires physical presence in the NYC office at least 3 days per week, as well as during events or other in-person needs.

If you're excited about building a best-in-class workplace experience and thrive in international, hybrid environments—we'd love to hear from you!

What you'll do:

• Serve as the primary point of contact for all NYC office operations, supporting both onsite and remote employees, vendors, and building management.
• Oversee day-to-day office management, including food & beverage offerings and the general & administrative office budget.
• Welcome and introduce new employees to the office environment, processes, and community guidelines.
• Promote and uphold internal workspace policies.
• Ensure compliance with local health, safety, and physical security regulations, including organizing drills and training.
• Plan and execute quarterly onsite events and assist in large-scale global initiatives such as Kick-Offs and Hackathons.
• Lead local Culture Crew initiatives and represent North America in global Culture Crew meetings.
• Support North America team offsites and office expansion projects.
• Partner with IT to maintain all office technology and equipment.
• Continuously identify and implement process improvements for better office operations.
• Support ad-hoc strategic initiatives and special projects as needed.
• Some travel may be required.
• Work closely with workplace teams across France, UK, Spain, Asia Pacific, and Israel to align strategies and share best practices.

What you'll need to succeed:

• 3+ years of experience in office management, with strong expertise in event planning and vendor coordination .
• Energetic, proactive , and passionate about building an engaging, inclusive workplace culture.
• Excellent organizational, time management, and budgeting skills with sharp attention to detail.
• Strong customer service and hospitality orientation —especially in working with senior leadership and external guests.
• Comfortable juggling multiple priorities in a fast-paced, dynamic environment.
• Familiarity with local Health & Safety and Physical Security compliance (preferred).
• Proficient in Google Workspace (Sheets, Docs, Slides) and Slack .

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .

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