Senior Associate Supplier Quality Assurance

Carrier
Pittsford, NY

:

Country:

United States of America

Location:

CALEN: LenelS2 Pittsford NY 1212 Pittsford - Victor Road , Pittsford, NY, 14534 USA

Additional location - 4001 Fairview Industrial Drive SE, Salem, OR, 97302

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Access Solutions consists of 3 companies namely LenelS2, Supra and Onity. Currently, we are part of Carrier Fire & Security.

The Fire and Security group represents a comprehensive product portfolio to protect buildings,

people, and assets. We provide innovative security products that include advanced software and

hardware, IP solutions, wireless communications, electronic locking systems, mobile applications, and

fire suppression and detection systems.

LenelS2 is a global leader in advanced security systems developing innovative solutions to protect buildings, people, and assets. Incorporating open architecture and third-party interfacing, LenelS2's enterprise software manages multiple best-in-class systems to provide a single, seamless security solution for customers worldwide, including corporate and government segments.

Supra brings together the smartest tools in real estate to help you provide best-in-class service during the home buying and selling process.

Onity's access solutions and technology make it easier for guests, residents, and customers to simply and securely open doors throughout your property - giving them more freedom to move about their day and giving you more peace of mind.

About this role

LenelS2 wants to add a highly skilled Senior Associate Supplier Quality Assurance to the team. The ideal candidate will have a strong background in supplier quality assurance processes and methodologies, with a focus on ensuring compliance with industry standards and regulations. This is a hybrid role for someone located close to either Pittsford NY or Salem OR .

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we'll support your growth with paid-for external training programs and courses.

Key Responsibilities

  • Take ownership of the supplier quality program
  • Maintain processes supporting supply chain and operations escalation to engage suppliers for corrective actions and issue SCARs
  • Act as the technical liaison between engineering (NPI), supply chain, and operations
  • Collaborate with engineering to resolve design risks, failures, and manufacturability issues through supplier controls
  • Investigate and disposition non-conforming materials from production, NPI pilot builds, field failures, or new supplier sourcing
  • Lead technical reviews of new components and existing components with suppliers and engineering
  • Follow Carrier Excellence standards for qualification and validation of changes before the production launch
  • Complete PPAP, 8D, Root Cause Analysis (RRCA), and containment plans for engineering, supply chain and operations programs
  • Monitor supplier's performance to the required quality standards
  • Drive improvement plans for at-risk and probationary suppliers
  • Provide monthly metrics and detailed reports/scorecards to leadership
  • Review standard operating procedures (SOPs) for best practices and suitability for meeting quality needs; revise and implement changes
  • Ensure suppliers maintain ISO 9001 certification, ongoing lean activities, and comply with Carrier Excellence standards
  • Perform on-site or remote (desktop) audits for key suppliers and probationary suppliers.
  • Complete capability assessments for suppliers to support supply chain and engineering for sourcing opportunities

Basic Qualifications

  • Bachelor's degree
  • 3 years plus experience in quality, engineering, electro-mechanical product manufacturing, or supplier quality management
  • Up to 25% of local and international travel

Preferred Qualifications

  • Bachelor's degree in engineering (mechanical, manufacturing, industrial), quality, or supply chain
  • Knowledge of electro-mechanical assembly manufacturing control and quality problem-solving tools, i.e., 8D, corrective/ preventive action, FMEA
  • Analytical and diagnostic skills
  • Statistical process control (SPC)
  • ISO 9001 and Lean quality system knowledge. (Certified Six Sigma Black or Green Belt)
  • Interpersonal skills, able to communicate cross-functionally in a matrix organization

RSRCAR

#LI-hybrid

Pay Range:

$61,213 - $107,122 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Posted 2026-03-30

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