Staff Software Engineer | Observability

About Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 30,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $2B and 20M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $55 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine’s 100 Most Influential Companies .

About the Role

Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the world! They are highly cross-functional, and eager to solve a wide range of engineering challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling it in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they’re familiar with our stack or not. As an early employee, you’ll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture.

Our ideal candidate possesses a deep knowledge of AWS, or an equivalent cloud provider and will assist in constructing the upcoming versions of our database infrastructure. They have been accountable for deploying production databases and have experience handling scale, concurrency, fault tolerance, and idempotency. They exhibit a strong sense of ownership, promptly addressing high-urgency issues, and they also mentor and foster the growth of every other team member.

What You’ll Do

• Influence and implement the next generation of Ramp's database, real-time queue, or container orchestration infrastructure

• Work across our engineering organization to introduce and scale best practices with cloud-native technologies like Cloudflare, Amazon ALB, Service Discovery, ECS/EKS, Celery, Kafka, Amazon Aurora PostgreSQL, Elasticache Redis, and S3

• Build abstractions within Terraform to simplify the architecture and increase velocity and ownership

• Find solutions to Ramp's toughest scaling, performance, and low latency problems

• Participate in an On Call rotation to solve critical production events

What You Need

• Minimum 4 years of experience shipping high-quality architectures for critical systems preferred

• Experience implementing modern observability solutions using industry tools (like Datadog, Prometheus, Grafana) and/or architecting custom in-house observability systems spanning metrics, logs, and distributed tracing with demonstrated success in complex, high-throughput environments

• Production experience in AWS, GCP, or Azure

• An ability to think through customer requirements and come up with high-impact ways to quickly solve their problems

• Expertise in a production deployment of Infrastructure-as-Code i.e. Terraform

• Proficiency in an object-oriented programing language

• Deep experience in one of the following :

  • Real-time queue systems (e.g. Kafka, Celery, SQS, Temporal)

  • Container Orchestration/Web Server Administration (ECS/Kubernetes, Load Balancing, Gunicorn, Flask)

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you

  • Partially covered for your dependents

  • One Medical annual membership

• 401k (including employer match on contributions made while employed by Ramp)

• Flexible PTO

• Fertility HRA (up to $5,000 per year)

• WFH stipend to support your home office needs

• Wellness stipend

• Parental Leave

• Relocation support to NYC or SF

• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.