Medical Assistant- OB/GYN (FT, 40 Hours, Days)

Position Summary:

The Medical Assistant (MA) provides vital support in both clinical and administrative areas of the clinic. Under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice, the MA participates in delivering patient care and ensures smooth clinic operations.

Position: Medical Assistant

Department: OB/GYN

Schedule: FT, 40 Hours, Days

ESSENTIAL RESPONSIBILITIES / DUTIES:

Clinical Support:

• Assist licensed Nurses and Providers with patient care activities in accordance with clinic protocols.

• Perform delegated patient care interventions, including vital signs collection, intake assessments, specimen collection, and administration of preventive health screenings.

• Monitor patient flow, manage waiting room activity, and communicate wait times to patients.

• Prepare patients for provider visits by conducting pre-visit chart reviews, ensuring equipment and supplies are ready, and escorting patients to exam rooms.

• Assist with minor procedures such as suture removal, wound care, simple dressing changes, biopsy set-up, and specimen handling.

• Provide support in advanced clinical activities, including assistance with GYN procedures (e.g., abortions, hysteroscopy, LEEP, colposcopy), some of which require sedation or anesthesia.

• Identify emergency situations and promptly communicate with the licensed Nurse or Physician to initiate appropriate actions.

• Maintain accurate and timely documentation using proper medical terminology and hospital-approved abbreviations.

Administrative Support:

• Gather and verify patient information, schedule appointments, and assist with patient registration and check-in.

• Verify insurance coverage and obtain necessary prior approvals for services.

• Collect co-payments and assist patients with financial concerns, referring to appropriate resources when necessary.

• Maintain patient records, update demographic and clinical data, and collaborate with Medical Records for accuracy.

• Manage clinic communications, including mail distribution, patient reminders, and coordination of linked appointments (e.g., social services, interpreters).

• Assist with inventory management, restocking supplies, and maintaining equipment logs.

Cross-Training in GYN Procedure Unit (PPU/GPU):

• Participate in specialized training to support procedures performed in the GYN Procedure Unit, where patients may undergo sedation.

• Assist providers with complex procedures such as abortions, hysteroscopy, LEEP, and colposcopy.

• Prepare procedure rooms, set up necessary equipment, and support patient care during and after procedures.

• Ensure compliance with safety protocols and patient confidentiality at all times.

Work Environment and Expectations:

• Maintain a professional appearance and wear hospital identification badge at all times.

• Adapt to changing patient and clinic needs, including assisting other team members and floating to different assignments as necessary.

• Participate in ongoing education and competency training to maintain technical skills and certification requirements.

• Comply with hospital standards, policies, procedures, and regulatory requirements (e.g., DPH, TJC, OSHA).

• Demonstrate respect, empathy, and cultural sensitivity in patient interactions, upholding patient rights and dignity.

JOB REQUIREMENTS

EDUCATION:

• High School Diploma or GED required.

• Successful completion of a medical assistant program, second medical-surgical clinical rotation, or equivalent combination of education and healthcare experience.

EXPERIENCE:

• Minimum of two years’ experience in a clinical setting preferred.

KNOWLEDGE AND SKILLS:

• Clinical competency testing must be passed.

• Ability to effectively communicate in English (speaking, reading, and writing).

• Proficiency in basic math and medical terminology.

• Strong customer service and organizational skills.

• Ability to work independently and make decisions within department policies and procedures.

• Basic computer skills, including data entry and interpretation of medical records.

• Commitment to maintaining confidentiality of all patient information.​

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.