Travel Experience Support Coordinator (Remote)

Dream Trips Hn
New York, NY

We are looking for a detail-oriented and client-focused Travel Experience Support Coordinator to join our team. In this role, you will play a key part in ensuring travelers feel confident, prepared, and excited before their trips by providing guidance, support, and clear communication throughout the pre-travel process.

Key Responsibilities

  • Communicate with clients via phone, email, and messaging platforms in a professional and timely manner
  • Review itineraries with clients and assist in confirming travel arrangements
  • Provide essential information about destinations, travel requirements, and trip preparation
  • Conduct pre-departure follow-ups to ensure clients are fully prepared
  • Address client questions, concerns, and special requests with a solutions-oriented approach
  • Maintain accurate records of client interactions and updates

Ideal Candidate

  • Excellent written and verbal communication skills
  • Strong organizational skills with high attention to detail
  • Ability to work independently in a remote environment
  • Previous customer service or client support experience preferred
  • Passion for travel and helping others create memorable experiences
  • Problem-solving mindset with a positive, proactive attitude

Perks amp; Benefits

  • 100% remote work flexibility
  • Comprehensive training and ongoing professional support
  • Opportunities for career growth and advancement
  • Access to travel-related perks and industry insights
  • Supportive and collaborative team culture
Posted 2026-04-12

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