Community Manager

Job Description

Job Description

Summary:

The Property Manager is responsible for the total operation of the assigned building(s) and tenant occupancy. The Property Manager has the important responsibility of assuring that their assigned property(s) operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations.

Essential Job Functions:

• Manage communications with residents and staff.
• Supervise daily activities performed by maintenance and administrative personnel
• Work to minimize vacancies, promote good working resident and public relations, encourage resident retention.
• Prepare property for audits or regulatory inspections, ensuring adherence to all relevant local, state, and federal regulations regarding multifamily housing.
• Collect rent payments, process billing, post payments, and deposit receipts according to company and Low-Income Housing Tax Credit procedures.
• Prepare the required reports for Regional/Area Managers, Accounting, and other departments.
• Maintain accurate and compliant resident files for both internal and external audits.
• Work with Maintenance team to ensure all maintenance related tasks are being fulfilled, including but not limited to regular inspections, work orders, preventative maintenance, contracts and vendors.
• Monitor apartment inspections relating to move-in and move out procedures.
• Complete move-out paperwork and manage security deposit processes, ensuring accurate data input into relevant software.
• Conduct property tours, new resident orientation, move-in, and move-out inspections with residents.
• Prepare and adheres to the properties budget.
• Review and approve all invoices.
• Enforce lease agreements and community rules in accordance with Fair Housing laws.
• Monitor and ensure that the community complies with all regulatory, reasonable accommodations, and fair housing issues.
• Walk property regularly to inspect conditions, exterior, and interior.
• Perform other duties as assigned by supervisor.

Knowledge, Skills, and Abilities:

• Excellent communication, interpersonal, customer service, organizational and time management skills.
• Strong attention to detail.
• Ability to manage multiple tasks simultaneously.
• Required use of a cell phone while on call.
• Proficient in computer applications, including Microsoft office programs ( Word, Excel, PowerPoint, and Outlook).
• Must be able to manage a flexible schedule including overtime and be on-call as assigned.
• Able to be on-call for evening and weekend emergencies.

Education and Experience:

• High School Diploma or equivalent required, Associate degree/real estate education, degree preferred.
• Prior experience in property management or related field required
• Accredited Resident Manager (ARM) or Certified Manager of Housing (CMH)
• Must have or obtain Certified Occupancy Specialist (affordable sites) and STAR certification must be obtained within six months of hire

All experience and education requirements, except when required by federal, state, or local laws or requirements, may be waived at the discretion of management with the approval of the Chief Executive Officer, in collaboration with Human Resources.

Physical Requirements/Working Conditions:

• Must be able to lift, move and transport up to 50lbs.
• Must be able to walk, bend, stoop, climb stairs, access and work in confined spaces as well as at heights in excess of 20 feet and have the mobility required to use ladders.
• Valid drivers license and reliable transportation.
• Standard background check and drug screening required.

Corporate Qualifications/Expectations:

• Adhere to all CDS Housing policies and procedures.
• Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
• Attend mandatory education and training modules as scheduled; obtain and maintain all required certifications/training by State regulations and CDS policy
• Act as a professional representative of CDS Life Transitions, Inc. in regard to appearance, behavior, temperament, communication, language, and dress.

The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer.

CDS Life Transitions is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600.