Direct support professional

HeartShare Human Services
New York, NY

The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individual’s services, goals and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is directly responsible for the individual’s overall physical and emotional well-being.

We are currently looking for ON-CALL direct care support for our residential programs. Please be aware that this position is not a permanent schedule and you will be contacted if there are any programs looking for coverage.

Primary Responsibilities and Essential Functions of Position:

  • Implement individuals’ plans, consistent with their specific services, goals and outcomes. Participate in the planning and implementation of activities, both at the program and in the community, that address these goals and outcomes.

  • Support and teach individuals according to their services, goals and outcomes. Actively engage individuals in skills development, socialization and task participation across all settings. Ensure that supports are provided with consideration for each person’s individualized needs and routines.

  • Promote and support the inclusion of individuals in their community according to their unique needs, interests, and desires. Model and encourage interaction between individuals and community members. Foster individuals’ personal growth by assisting in forming and maintaining friendships with neighbors, co-workers and peers.

  • Assist in maintaining positive communications with family members, advocates, and service providers as per program needs.

  • Transport individuals or assist them in taking public transportation, as required.

  • Participate in planning recreational activities and outings.

  • Participate as requested in the Program Planning Team (PPT) meetings.

  • Document necessary information and data in areas such as medical, behavioral, individualized services, goals and outcomes, fire safety, community inclusion, communication books, etc., ensuring their accuracy and completeness.

  • Complete all written reports and documentation on a timely basis.

  • Provide appropriate levels of supervision on an individualized basis for staff and individuals, ensuring staff are trained on the LOS for each person.

  • Actively engage in all program services such as toileting, showering, behavioral interventions, community inclusion, emergencies, meal prep, physical plant cleanliness, etc. as needed and required.

  • Safeguard and respect the confidentiality and privacy of all staff and individuals. Adhere to all HIPAA policies.

  • Report all incidents to program management immediately upon discovery as per Heartshare policy, and OPWDD & Justice Center requirements.

  • Ensure that equipment and supplies are appropriately and safely stored.

  • Clean as frequently and thoroughly as necessary to meet program cleanliness standards. Report any hazards or unsafe conditions immediately to supervisor.

  • Maintain certification in *AMAP, CPR/First Aid and SCIP, as required.

  • Undertake any additional tasks and initiatives within the scope of the role as per the specific needs of the programs and individuals and as assigned by supervisor.

  • Meet or exceed the DSP Core Competencies Standards by the end of the 1st year of employment.

  • High School Diploma, GED or CNA (Certified Nursing Assistant) strongly preferred but not required.

  • One year or more experience working with individuals with developmental disabilities preferred.

  • Valid NYS driver's license preferred but not required.

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

  • Rewarding Work in a team environment.

  • Paid vacation, sick, personal days, and holidays.

  • 403(B) retirement plans with employer contribution.

  • Health, dental, vision and life insurance.

  • Employee Assistance Program (EAP).

  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).

  • Employee Appreciation Programs and Events.

  • Tuition Assistance Program.

  • Professional Development opportunities.

  • Gympass Discount

  • Verizon Wireless Discount.

  • BJs Membership discount.

  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at or follow us on Twitter LinkedIn YouTube Instagram Facebook

Posted 2025-11-06

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