Inside Sales Associate

Benefits:

• Employee discounts


• Health insurance

At Home Central, cashiers are expected to operate a checkout counter and help in answering customers questions Cashiers are an important part of providing an outstanding customer service experience consistent with company values.
Cashiers are often the first employee customers see upon entering the store; therefore, it is important that cashiers be ready to create an outstanding first impression, every time. A cashier's job will include, but no limited to, the following responsibilities:

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.


• Verbally welcome all customers.


• Be able to answer a variety of basic questions concerning merchandise and its location within the store.


• Answer phones promptly and transfer customers to the correct department.


• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.


• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.


• Be vigilant to identify shoplifters and ither types of theft. Respond with appropriate action, according to store policy.


• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.


• Maintain the displays and area around the checkout counter, including stocking and cleaning.


• Help store staff with other tasks as needed.


• Attend all staff meetings.


• Adhere to all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and a professional attitude.


• Team player with a willingness to contribute wherever needed.


• Good math and cash register skills.


• Have a general understanding of store merchandise with a willingness to continually expand knowledge.


• Capacity to follow through on tasks and self-motivated to stay busy throughout the day.


• Able to work flexible hours, including weekends and holidays.


• Highly organized, ability to multi-task with acute attention to detail.


• Able to communicate effectively with customers, coworkers, and management.


• Able to lift and handle products of varying weights as needed to carry out cashier duties.


• Understand how to efficiently operate the store's point-of-sale system.

Goals:

• Continually expand knowledge of the store and the products.


• Become a versatile employee, able to help others in areas when needed.

Come join a Family-owned company that takes pride in being a stable employer for 50+ years!

Compensation: $15.50 - $20.00 per hour

Headquartered in Chicago, IL, True Value has a proud heritage of supporting the growth and success of independent retailers—it’s how we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.

After seven decades working with independent hardware retailers, today’s True Value is not only a stalwart of the industry, but also has the experience, the relationships, and most importantly the network of independent stores to ensure a long and bright future for the business.

Committed to long-term sustained growth and success, True Value serves more than 4,500 stores worldwide with retail sales in their communities, totaling about $10 billion, with 13 regional distribution centers and approximately 2,500 True Value Associates.