Account executive

UKG (Ultimate Kronos Group)
Albany, NY

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Role:

The Sales Executive, Public Safety will focus on selling to named city, county, and regional public safety accounts - including police, fire, EMS, and dispatch organizations - with a hunter focus on net new customers. This individual will help agencies transform their scheduling processes to improve efficiency, compliance, and employee engagement using UKG's TeleStaff Cloud SaaS solution.

Success in this role requires consultative selling skills and a deep understanding of the unique challenges faced by public safety agencies, such as 24/7 scheduling, union contracts, fatigue management, and accountability to the communities they serve. You'll act as a trusted advisor, helping departments achieve operational excellence and better serve their citizens through modern workforce technology.

Primary Responsibilities:

- Consistently exceed sales quotas by driving new business in the Public Safety sector.

- Leverage proven experience selling complex scheduling solutions or Workforce Management solutions to complex organizations, preferably in government or public safety.

- Develop and maintain a strong working knowledge of UKG's technology and how it addresses the unique workforce and scheduling needs of public safety agencies.

- Identify and pursue new opportunities within assigned territory through strategic prospecting including outbound phone calls, email and calling campaigns, networking, and industry engagement.

- Deliver compelling product presentations and demonstrations to public safety decision-makers and stakeholders.

- Build strong relationships with chiefs, command staff, HR, finance, and IT leaders to align UKG solutions with their operational goals.

- Maintain an expert understanding of trends in public safety technology and workforce analytics.

About You:

Basic Qualifications:

3-5 years of proven success selling complex scheduling solutions or Workforce Management solutions, preferably to public safety agencies **.

Preferred Qualifications:

Demonstrated success selling into** law enforcement, fire, EMS, corrections, or emergency communications

Exceptional communication, negotiation, and relationship-building skills with C-level and departmental leaders.

Proven ability to articulate complex technology in terms that resonate with mission-driven audiences.

Highly organized, detail-oriented, and self-motivated with strong problem-solving skills.

Bachelor's degree (BA/BS) or equivalent experience.

Residency within or near assigned territory and familiarity with the public safety landscape in VT, NY, PA, WV, VA, MD, NJ, and DE **.

Travel:**

  • Up to 25%

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer:

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster ( KnowYourRights\ screen\ reader\10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here ( .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .

Pay Transparency:

The base salary range for this position is $90,000 to $95,000; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Posted 2025-11-18

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