Registrars Office Assistant

About the Law School

The Opportunity

The Registrars Office Assistant supports a range of complex administrative and technical tasks related to student records course and enrollment management and exams. The role ensures accurate communication of information in alignment with university and school policies. It also serves as the first point of contact for the Registrars Office providing guidance and support to students and other visitors.

Key Responsibilities

Customer Service & Administrative Support

• Serve as the initial point of contact for the Registrars Office triaging questions from students faculty staff and the public via email in person and phone.
• Manage the Law Registrar email account screening inquiries and responding or referring as appropriate.
• Assist with room reservations makeup class scheduling academic review sessions course information maintenance and tracking student course enrollments.
• Communicate with faculty staff and students regarding classroom assignments.
• Process incoming and outgoing mail.
• Process student enrollment-related forms such as supervised writing/teaching forms directed readings and petitions.
• Coordinate with other offices across the Law School including Facilities IT etc.

Exam Support

• Support all aspects of exam preparation administration and processing.
• Order and manage exam-related supplies.
• Help students resolve exam-related issues.

Other Responsibilities

• Maintain and update the Law School website.
• Assist with the maintenance and security of student records ensuring accurate and secure data entry.
• Support the course evaluation process as needed.
• Serve as back-up to the Academic Services Assistant and Enrollment Services Assistant.

This full-time (39 hours/week) Endowed College position is based in Ithaca NY and is fully on-site . It is a one-year term appointment. Core hours are Monday through Friday 8:00 AM to 4:30 PM.

What We Need

A resume and cover letter are required for further consideration.

• Associates degree and 24 years of relevant experience or an equivalent combination of education and experience.
• Ability to handle highly confidential information and work effectively under pressure in a fast-paced team-oriented environment.
• Strong ability to manage multiple tasks with competing deadlines and prioritize simultaneous projects.
• Exceptional attention to detail.
• Excellent written and oral communication skills.
• Strong organizational planning time management and interpersonal skills with a customer-focused service orientation.
• Ability to manage high work volumes during peak periods.
• Sound judgment and effective problem-solving skills.
• Ability to build and maintain inclusive working relationships with students faculty staff and community members.
• Proficiency in Microsoft Office Suite and strong aptitude for documentation.

If you have all those things great! We have a few more things that we would prefer you to have but its ok if you dont.

• Familiarity with university policies and procedures including the functions of the Registrars Office at both the university and Law School levels.
• Experience using PeopleSoft 25Live Exam4 and Canvas.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability.
• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.
• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell
• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell.

Visa sponsorship is not available for this position.

Cornell is an equal opportunity employer. For more information visit

University Job Title:

Student Services Asst III

Job Family:

Student Services

Level:

C

Pay Rate Type:

Hourly

Pay Range:

$24.30 - $26.79

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Keionda Lewis

Contact Email:

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornells non-union staff job titles and pay ranges see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement . To learn more about Cornells union wages see Union Pay Rates.

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