Virtual Care Coordinator - 25-34370

Job Title: Virtual Care Coordinator

Location: New York, NY 10017 (Onsite)

Contract Duration: 13 Weeks

Shift: Overnight | 11:00 PM – 7:00 AM

Schedule: 40 hours/week | 8 hours/day | Every other weekend rotation and select holidays

Pay Rate: Up to $28/hour

Position Overview

"Navitas Healthcare, LLC" is seeking Virtual Care Coordinator for an exciting job in New York, NY.

Key Responsibilities

• Perform continuous remote patient monitoring to support patient safety, clinical stability, and fall/injury prevention

• Provide real-time virtual observation and promptly escalate changes in patient condition or behavior to nursing or medical staff

• Triage and assign patients for virtual monitoring and observation services

• Support hospital-based telemedicine services, including scheduled virtual consults and follow-up visits

• Monitor Epic telehealth consult orders to ensure timely initiation and completion of sessions

• Accurately document patient observations, interventions, and escalation actions in accordance with organizational policies

• Conduct quality assurance activities and participate in peer reviews of virtual care programs

• Analyze utilization data, quality metrics, response times, and performance trends

• Identify concerning patterns and assist with corrective action planning

• Maintain operational databases and submit utilization and assignment reports each shift

• Provide training and support to clinical staff on telehealth workflows, platforms, and documentation standards

• Deliver high-level (“white glove”) technical and workflow support to physicians and care teams

• Collaborate with leadership on telehealth policies, workflows, and program optimization initiatives

• Serve as a liaison between clinical teams, digital technology partners, and telehealth vendors

• Participate in case reviews, staff meetings, team briefings, and ongoing program initiatives

• Ensure patient privacy, data security, and compliance with HIPAA and organizational policies

• Maintain a safe, organized, and functional work environment

Required Qualifications

• Minimum of 3 years of direct patient care experience

• Experience with telehealth or remote patient monitoring technologies

• Strong clinical observation skills with the ability to identify early warning signs

• Proficiency with electronic medical records (Epic preferred)

• Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams

• Excellent communication, documentation, and problem-solving skills

• Ability to manage multiple technology platforms simultaneously

• Experience with quality improvement, outcomes measurement, and data collection

Preferred Qualifications

• Experience developing or supporting telehealth policies and workflows

• Background in quality assurance and program evaluation

• Ability to identify barriers and benefits related to telehealth implementation

• Strong ability to explain telehealth concepts to clinicians and patients

• Cultural competence, including consideration of language access, disability, and accessibility in virtual care

Education

• Associate’s or Bachelor’s degree in a health-related field

For more details contact at [email protected] or Call / Text at 516-862-1169.

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.