PARTS DELIVERY DRIVER & STOCK CLERK
SUMMARY: Loads, unloads and delivers Auto products to customers in a safe, accurate and courteous timely manner. Very Important Information if you applying for this job:
- You must be over 21 years old due to insurance requirements.
- No special Driver License required.
- A clean license is required for at least the past 42 months, we run an MVR
- A valid license with a minimum of 3 years driving history
- A Drug test is required for this position This position is considered a safety sensitive position
- Must be able to drive a Mid Sized Roof Ford Transit 250
DUTIES AND RESPONSIBILITIES:
- Unloads daily morning stock and special order deliveries that come in from warehouse
- Responsible for the safe loading and unloading of all full and empty bins
- Scans and Restocks daily stock deliveries
- Post in daily stock and special order deliveries
- Loads and unloads automotive parts deliveries.
- Delivers automotive parts to customers
- Must be able to lift, push carry load and unload automotive part deliveries of all sizes and weight. Parts may range in the weight from .01lbs to max of 80 pounds
- Picks up automotive parts from suppliers and securing and transporting in a safe manner.
- Cleans and maintains company vehicle on a daily basis and when necessary.
- Performs all deliveries while following all vehicle state laws and driving in a safe manner.
- Observes all traffic laws and posted speed limits
- Relays all customer concerns to management.
- Interacts with the customer in a professional manner
- Fills delivery vehicle with gas using provided company gas card.
- Solves customer concerns while out in the field.
- Collects required signatures for payment, proof of delivery, and gives receipt to customer
- Performs other duties as assigned by management during down times.
- Performs simple vehicle maintenance; cleaning interior of vehicle, checking lights, checking tires, filling fluids, schedule routine maintenance to keep vehicle running properly.
- Maintains a neat, clean personal appearance
- Must get all pertinent information if involved in an accident and inform appropriate company official
- Unloads vehicle after completing delivery runs
QUALIFICATIONS:
- No prior experience or training.
- Must have a valid driver’s license
- Ability to communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to work with minimal supervision
- Excellent oral communication skills
- Ability to type and use computer
- Ability to understand and follow written and verbal instructions
- Versatility, flexibility and willingness to work within constantly changing priorities with enthusiasm
- Must be responsible in collecting cash, checks or credit cards from customers when parts are delivered
- Ability to use navigation system or google maps provided by company
COMPETENCIES:
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently/Continually required to stand
- Frequently/Continually required to walk
- Frequently/Continually required to sit
- Frequently/Continually required to utilize hand and finger dexterity
- Frequently/Continually required to climb, balance, bend, stoop, kneel or crawl
- Frequently/Continually required to talk or hear
- Frequently/Continually utilize visual acuity to operate equipment, read
- Frequently/Continually required to lift/push/carry items less than 25 pounds
- Frequently/Continually required to lift/push/carry items up to 25 pounds
- Frequently/Continually required to lift/push/carry items up to 50 pounds
- Frequently/Continually required to lift/push/carry items more than 50 pounds.
- Frequently/Continually required to lift/push/carry items more than 80 pounds
- Frequently/Occasionally required to lift/push/carry items more than 250 pounds
- Occasionally exposure to wet and/or humid conditions (non-weather)
- Frequently/Continually work near moving mechanical parts
- Occasionally work around fumes, airborne particles, or toxic chemicals
- Frequently/Continually exposure to outside weather conditions
- Occasionally exposure to extreme heat or cold (non-weather)
- Occasionally exposed to loud noises (examples: tech tools)
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