System engineer data support

CTG is seeking to fill a System Engineer - AI & Data Platform Support position for our client in Albany, NY.

Duration: 8 months

Duties:

• Provide Level 1 and Level 2 support for AI & Data Platform users in the semiconductor industry.

• Monitor and troubleshoot pipelines, workflows, and AI services in production.

• Automate recurring tasks to improve operational efficiency.

• Collaborate with data scientists, ML engineers, and developers for model deployment.

• Maintain system documentation, runbooks, and incident response guidelines.

• Support platform upgrades, patches, and configuration.

• Ensure data pipelines are scalable, secure, and compliant.

• Assist in capacity planning, performance tuning, and resource optimization.

• Act as a liaison between platform infrastructure and AI/data development teams.

Skills:

• Scripting and automation (Python, Bash, PowerShell)

• Data/AI platforms, including Data Lake Houses (IBM watsonx a plus)

• Cloud services, containerization (Docker, Kubernetes; IBM OpenShift a plus)

• CI/CD pipelines for ML and data workflows

• Debugging and troubleshooting distributed systems

• Data engineering workflows (ETL/ELT, batch, streaming)

• Monitoring tools, data governance, security, and compliance

• Infrastructure and hardware troubleshooting

• Strong collaboration and growth mindset

• Manufacturing domain experience a plus

Experience:

• Proven operational support experience in AI/Data platforms

• Hands-on experience with distributed systems and production pipelines

Education:

• Bachelor's degree in Computer Science, Engineering, or a related field

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact JoAnn Abramo at [email protected] . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.