Call Center Patient Relations Specialist
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by going the extra mile
- Keep records of all conversations in our EMR in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Recommended Jobs
RBT - Registered Behavior Technician - (Experience Required)
Job Description Job Description At Vibrant ABA, our mission is to make a lasting impact on the lives of children on the autism spectrum in underserved communities. Many of these children lack acc…
Direct Support Professional/ M-TH 7pm-9pm, Elmhurst, Queens
Job Description Job Description Looking to hire a DSP (Direct Support Professional) or teachers's aide that is available to work M-TH, 7pm-9pm in East Elmhurst, Queens, NY. Seeking an experien…
Service Porter
East Chester Chrysler Jeep Dodge Ramis seeking to add a passionate and dedicated Service Porter to our dealership in Bronx, NY. Are you looking to grow your career with an expanding organization? Are …
Registered Nurse (RN) - ED - FT
We are hiring a Registered Nurse (RN) ED-FT for one of our clients in Geneva, NY . Job Description: The Emergency Department Registered Nurse applies knowledge of nursing theory, techni…
Full Time Gastroenterology Job Greenvale, NY
Come practice in Greenvale, a hamlet in the towns of North Hempstead and Oyster Bay in Nassau County, on the North Shore of Long Island, in New York. Your specialty-specific CompHealth rep places yo…
Digital Producer
Description Digital Producer New York Public Radio (NYPR) seeks a hands-on Digital Producer to manage and grow the digital presence for our established national shows/podcasts (Radiolab, On the Me…
Asset Protection Partner
Sephora is seeking an Asset Protection Partner in New York to protect store assets against theft and collaborate with leadership on safety and shrink plans. The role requires experience in loss preven…
Strategic Execution Vice President - Chief of Staff
Job Description Join our Data & Analytics Strategic Execution Team as a Vice President, where you will play a pivotal role in centralizing and executing the organization's strategic priorities. Th…
Senior Front End Software Engineer
OVERVIEW OF THE COMPANY Fox Corporation Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports…
Per Diem Exercise Physiologist for Prestigious Health Care Practice
Job Description Job Description Salary: $150 per patient Job description Established concierge company is looking for a Per Diem Exercise Physiologist to join our downtown clinic. Our compa…