Director of Quality
Job Description
Job Description
Director of Quality
We are working with a well-established and growing food & beverage manufacturer in the Greater Syracuse area that is expanding its leadership team. The company is looking for a dynamic, hands-on Director of Quality that can work closely with the plant, operations and leadership teams. This role is responsible for developing and executing a comprehensive quality strategy to ensure food safety, regulatory compliance, and product quality across the organization.
Location: Greater Syracuse Area
Job Responsibilities:
- Oversee compliance with food safety, quality, and environmental regulations through inspections, audits, and program evaluations.
- Maintain relationships with regulatory agencies including FDA, USDA, OSHA, and state authorities.
- Lead investigations into quality issues, including root cause analysis and corrective/preventive actions.
- Direct quality assurance and laboratory operations including testing and validation programs.
- Develop and implement training programs related to sanitation, food safety, and quality standards.
- Lead HACCP and SQF programs to ensure compliance with industry standards.
- Partner with R&D to validate product safety, ingredients, and packaging requirements.
- Collaborate with operations to drive continuous improvement and process optimization.
- Support a culture of accountability, communication, and continuous improvement across teams.
- Manage QA and lab personnel, including scheduling, development, and performance.
- Provide reporting and analysis on quality metrics to leadership.
- Handle customer complaints and ensure resolution through correct
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