Medical Assistant

Job Description

Job Description

Calling all Medical Assistant ROCKSTARS ! Are you a MOTIVATED medical assistant looking for an amazing career opportunity? This position will be filled quickly for the right candidate!

This is a full-time position with GREAT benefits for a driven and professional candidate who knows how to provide excellent patient care 100% of the time!

The selected candidate will be joining our established General and Cosmetic Dermatology practice in the Staten Island area and will play a key role in the continued growth of the practice.

Position: Medical Assistant

Classification: Full-Time

Reports to: Dr. Michael Kurzman

Salary: Starting at $18/hour. Salary will be based on the candidate's experience level and skills.

This is an all-encompassing position performing medical assistant functions and patient care coordinator duties. Assisting with day-to-day office administration tasks as well as providing clinical support to the Medical Director are key elements of this position.

The ideal candidate will have a working knowledge of physician practice protocols and procedures in dermatology and will be driven to provide amazing patient care and service at all times.

Skills:

• Must provide excellent patient care and service in a non-judgmental, compassionate, and pleasant manner.
• Requires excellent telephone etiquette and multitasking skills, great verbal, and written communication skills.
• Has a pleasant personality and is able to do problem solving in different situations.
• Must be able to work independently as well as part of a team.
• Experience with computers and using different software's (e.g.: EMR/EHR)
• Must be diligent with work responsibilities. Communicative and proactive with inquiries/requests by addressing them in a timely manner.
• Strong organization and time management skills required.

Job Responsibilities :

80% Clinical/Back Office duties including:

• Assists patients and provides excellent patient care.
• Maintains appropriate records including documentation, review of charts for up-to-date information, patient notes, dictation, lab results, etc.
• Prepares patients for office procedures and assists medical director.

• Assists with filling and refilling prescriptions.
• Obtains prior authorizations for surgeries and specific procedures.
• Organizes and stocks clinic supplies and inventory.
• Helps with clinic and surgery instrument maintenance & sterilization.
• Maintains photo database and keeps records of before and after photos regarding patient treatment results.
• Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice
• Stays updated with practice software's as it relates to the job functions.

20% Patient Services/Front Office duties including:

• Schedules patient appointments with professionalism and responsiveness.
• Schedules office appointments, communicates/educates patients on processes, and follows-ups via phone calls, texts, and e-mails with patients as needed.
• Assists with patients' scheduling and office patient flow.
• Communicates with prospective patients over the phone, answers their questions/concerns, and encourages them to schedule an appointment. ·
• Keeps a “cancellation list” and calls patients to ensure their appointments are rescheduled ·
• Makes reminder phone calls before designated patient appointments and/or uses automated technology to assist with this process.
• Responds to daily incoming emails and potential leads for the practice.

Qualifications/Experience:

• Minimum requirement: High School Diploma or GED (required).
• Valid Certified Medical Assistant (CMA)
• 2+ years of medical assistant experience (required) and preferably in dermatology or cosmetic dermatology.
• Strong verbal and written communication skills.
• Team player and service oriented.
• Ability to use and learn various computer programs and applications (i.e.: EMR /EHR.)
• Ability to work closely with multi-disciplinary healthcare team.
• Patient care focused and adaptability to different personality types as well as changes.
• Ability to multi-task, set priorities, and manage time effectively.
• Pleasant personality and professional appearance.