Administrative support associate

Join the Passport Team in BUFFALO, NY ! Kelly Government Solutions is currently seeking a Passport Agent Clerk to join the passport team. This is a full-time, long-term, on-site position.

Job Title: Passport Agent Clerk

Location: Buffalo, NY

Shift: This is a 1st shift, full-time, long term position that is 100% ONSITE – Monday – Friday - Weekly Pay

Pay Rate: $23.87 an hour

(This pay rate has $4.93 H&W built in being paid as cash. The H&W can be changed from cash and used as medical or 401K savings if you prefer.)

Required Qualifications

• Ability to successfully complete a government MRPT public clearance background
• At least two year’s work experience preferably in an administrative or customer service field using office equipment and software such as Microsoft Office
• Be at least a high school graduate or equivalent
• Lift up to 25-30lbs occasionally
• Ability to sit or stand for long periods of time
• Able to conduct repetitive body movements, push, pull, reach, bend and lift
  
  

Core Duties

• Process passport applications: receive, review, scan, data entry, print, mail, and archive.
• Operate office equipment: scanners, mailers, and TDIS-PD system.
• Provide customer service: assist applicants at counters, schedule appointments, and provide information.
• Quality assurance: verify application completeness, document compliance, and fee accuracy.
• Administrative tasks: file, data entry, cashiering, and receptionist duties.
• Training and support: assist with agent training and maintain electronic records.
• Resolve application discrepancies and undeliverable mail.
• Generate correspondence and re-batch applications.
• Assist with special projects as needed.
  
  

Benefits

• This is a contract to hire position which offers competitive compensation and a comprehensive benefit package
• Optional health, vision, and dental plans
• Paid Vacation (80 hours)
• Paid sick leave (56 hours accrued)
• 11 paid federal holidays
• 401 K plan
• HW pay (included in pay rate)
  
  

If you are interested in this opportunity or know someone who would be interested and qualified, apply today or contact Bonnie Garrett by sending a resume to [email protected]

Kelly Government Solutions (KGS) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. KGS provides experienced staff to the federal government and its key suppliers, including prime and small business contractors. Through services such as government contract staffing, workforce management and project management, and contract compliance services, KGS can supply talent to both public and private sectors alike. KGS offers engineering, IT, administrative, scientific, and healthcare professionals the opportunity to work with many of the prestigious Government organizations worldwide. Visit

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, short-term disability, and a transportation spending account. In addition, this position offers employees the ability to earn up to 80 hours of paid time off upon completion of one year of service and eleven paid holidays per benefit year. We also offer a generous defined 401(k) contribution to help you save for retirement. Visit for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Government Solutions?

Looking to connect with premier government agencies or the top 25 federal government contractors? Kelly Government Solutions partners with these organizations to create expert talent solutions that solve the world’s most critical challenges. We offer a variety of full-time, project (SOW), seasonal, and surge support opportunities in science, engineering, technology, professional, and administrative support roles. Our experts will connect you to the opportunity that fits your schedule and interests and handle the details of transferring and processing all levels of security clearances. It’s just another way we make the job search work for you.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.