Medical Office Receptionist (Upper East Side)
- Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
- Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
- Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
- Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
- Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
- Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
- Answering emails and Patient Messages via Patient Portal and voicemails
- Auditing the scheduler daily for appointment cleanup
- Office upkeep and making sure common space is clean and clutter free
- General office duties, such as sorting the office mail, scanning documents, and Efaxes
- Backup support to the Office Lead for the pre-appointment processes
- All other office duties as assigned by the Office Lead
- High School Diploma or equivalent; Associate's degree preferred
- 2 years of customer service care experience; experience in healthcare is highly preferred
- Prior knowledge of OSHA/HIPAA regulations would be advantageous
- Ability to multitask
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Qualified candidates must be legally authorized to be employed in the United States
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Recommended Jobs
Registered Nurse Supervisor
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Company parties ~ Competitive salary ~ Employee discounts ~ Health insurance ~ Paid time of…
Full Time Psychiatry Job Albany, NY
An established hospital group in the upper Hudson Valley region of Upstate Region New York is seeking a Psychiatrist to join their growing team. Work in a number of different settings including outpat…
Senior Full Stack Developer - Hybrid NYC
About the Role Are you a Full Stack Developer who thrives in building scalable, robust web applications from the ground up? We're looking for a Python Full Stack Developer to join our dynamic team…
Production Technician - Peekskill, NY
Job Title: Production Technician Department: Production Reports to: Production Value Stream Supervisor Effective Date: 6/19/2025 Location Update: This role will begin at our Peekskil…
Architect Enterprise Security
Position Title: Enterprise Security Architect, Cloud Architect Position Summary The Enterprise Security Architect, Cloud Architect is a hands-on team player who provides technical se…
Truck Driver - Home Daily - CDL A
What you’ll need to succeed as a Truck Driver at XPO Minimum qualifications: Be at least 21 years of age Valid Class A commercial driver's license Safe driving record and history Curre…
Director - digital - banking securities
Work Location : New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $225,000 - $250,000 USD TD is committed to provid…
Housekeeper
Job Description Job Description About the Position: As a day program housekeeper, you will be responsible for the overall cleanliness of the program facility. Location: Brooklyn, NY Re…
DOB Licensed Site Safety Manager
Key Responsibilities: Perform daily site safety inspections, safety assessments, and safety audits to identify and address potential hazards on the construction site. Conduct site safety orient…
Assistant Dairy Herdsman
Assistant Dairy Herdsman (5869) Location: New York State Job Number: 5869 Assistant Dairy Herdsperson position available on a modern 1,000 plus cow farm in Central New York. Responsibilities …