Floor Manager
Sfoglia has been a long standing neighborhood restaurant, deeply rooted in the surrounding community.
We provide excellent quality of life and a very balanced work / life schedule for the right candidate. Responsibilities:
Lead and supervise daily floor operations during service
Ensure an outstanding guest experience in an energetic, high-volume and fast paced environment
Manage reservations, table seatings and turns, preemptive service, and guest relations
Join the management team in training, and motivation of FOH staff (servers, runners, hosts)
Maintain strong communication within all parts of the restaurant to benefit service
Communicate to all guest and staff with professionalism, be mature and responsible
Compliance with health & safety standards
Support inventory control, FOH supplies ordering, and daily reporting as needed, specifically focused on the bar / craft cocktail program
Proven experience as a Floor Manager / Restaurant Manager in a high-end, fast-paced restaurant
Strong leadership skills with the ability to motivate and guide teams during busy service
Excellent customer service mindset and strong problem-solving abilities
Ability to manage pressure while maintaining high standards and a positive attitude
Strong organizational skills, attention to detail, and service culture
Fluent in English (additional languages are a plus)
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