Kinney Homecare Customer Service Representative
- Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
- Verify all types of insurance and assist in creative financing when no insurance is available
- Set up initial paperwork
- Pre-qualify customers for reimbursement purposes
- Answer phone calls in a professional manner
- Project a positive first impression by greeting customers with exceptional customer care
- Computer input to include new patient data and various patient updates
- Unpack shipment when received and stock shelves as required.
- Minimum: High School Diploma or GED
- Preferred: 0-1 years previous experience in related position
- Preferred: Previous Healthcare or DME experience
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
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