Program lead

Job Description

The AI Solutions Program Lead (Contract) will play a critical role in helping NBCUniversal understand the reach, adoption, and impact of our enterprise AI initiatives. This role blends program management, analytics, and strategic storytelling-focused on turning usage data and qualitative signals into clear insights for senior leaders.

You will own the development of recurring monthly reporting for Business Unit leads, synthesizing adoption metrics, engagement trends, and outcomes across our GenAI programs. Beyond reporting, this role is responsible for interpreting the data: identifying what's working, where adoption is lagging, and how close (or far) we are from achieving our enterprise AI objectives for the year.

A successful candidate will bring a strong analytical mindset, comfort working with ambiguous data sets, and the ability to translate complex information into concise, executive-ready narratives that drive action.

KEY RESPONSIBILITIES

• Own monthly AI adoption and impact reporting for Business Unit and enterprise stakeholders

• Analyze quantitative and qualitative signals (usage data, engagement trends, feedback) to assess progress against AI goals

• Derive insights from reporting to identify adoption gaps, risks, and opportunities, and recommend actions

• Translate complex data and technical concepts into clear, compelling insights for non-technical audiences

• Capture and communicate value stories that demonstrate the impact of AI solutions across the enterprise

• Establish and refine processes for tracking AI reach, adoption, and outcomes over time

• Collaborate cross-functionally with Product, Engineering, Change Management, Legal, Security, and Business Units

• Manage project timelines, dependencies, and stakeholder communications related to reporting and insights

• Think independently and proactively, surfacing trends and implications before they become issues

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3+ years of relevant experience in business analysis, program management, analytics, or strategy roles

• Strong analytical and problem-solving skills, with experience interpreting data and trends

• Experience building recurring reports, dashboards, or executive-facing readouts

• Excellent written and verbal communication skills, including executive-level storytelling

• Ability to work independently in a matrixed organization and manage multiple priorities

• Comfortable operating in evolving, fast-moving environments with ambiguity

• Collaborative, stakeholder-oriented mindset with high emotional intelligence - Experience in Media & Entertainment or large enterprise environments

• Exposure to AI, data, or digital transformation initiatives

• Bachelors degree in Mathematics, Computer Science, Information Systems, Business Management, or related field preferred.

• Experience working with analytics tools, dashboards, or usage reporting systems