Quick Deposit UAT Senior Associate

Chase is seeking a highly motivated UAT Lead to play an active role in helping execute against our roadmap, by leading and coordinating User Acceptance Testing. The Product team continues to evolve as we respond to the growing needs of our customers. If you are an outside the box thinker, are passionate about testing execution and delivering impactful user experiences to our customers, this could be the position for you!

As a UAT Senior Associate on the Quick Deposit team in Banking Payments you will be passionate about disciplined testing execution in an Agile framework, helping to deliver impactful user experiences to our customers. In this role, you will work with cross-disciplinary teams including design, technology and product delivery teams on both our web and mobile-focused products. You will report to a Payments UAT Manager, and partner alongside other testing teams to assist in all our large, highly visible cross functional initiatives.

Job responsibilities:

• Develop deep subject matter expertise in deposit payment products and end-to-end processing concepts (e.g., Remote Check Deposit, fraud/risk screening, payment posting, exception handling)
• Demonstrated proficiency in system integration and modern API architectures, with a strong working knowledge of databases (SQL/data modeling) and foundational programming concepts
• Lead the planning and execution of user acceptance testing, working with process owners, technology, product managers, functional areas, and customer experience/design teams
• Executing complex test strategies involving internal Chase applications, 3rd party vendor applications/microsites, as well as desktop and/or mobile applications
• Partnering with Testing Leads across all phases of the testing lifecycle
• Design, develop, and create manual test scripts
• Test, validate, document, and evidence test results.
• Manage and prioritize defects and see them out to resolution
• Ensure the highest quality product is delivered to our customers
• Support production releases which will require occasional weekend/evening support

Required qualifications, capabilities, and skills:

• Minimum 5+ years of experience in a Quality Assurance or User Acceptance Testing role
• Hands-on knowledge of Agile principles and Quality Assurance methodologies/best practices
• Hands-on experience using JIRA for test execution tracking and defect lifecycle management (workflows, dashboards, traceability)
• Experience in the design of detailed functional test plans, and the creation and execution of test cases
• Proficiency with UDF and Cucumber, including creating/maintaining automated test scenarios and interpreting results to drive triage and sign-off decisions
• Strong time management skills, with an ability to multi-task & handle multiple test assignments & prioritize one's own work
• Written and verbal communication skills – able to present status, facts, thoughts and ideas in a clear, concise, convincing and organized manner
• Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines

Preferred qualifications, capabilities, and skills:

• Hands-on experience conducting Online and Mobile testing using devices and simulators like SeeTest
• Passion for online & mobile technology and knowledge of industry structure, trends and influential companies
• Bachelor’s degree in Computer Science, or related field of study, or equivalent relevant experience

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.